Chloé Logistics Performance Manager

Paris • France

Tuesday, May 27, 2025

Chloé, a distinguished fashion house under the Richemont Group, is renowned for its commitment to excellence and innovation within the luxury fashion industry. With a global presence of over 1,000 employees, Chloé's headquarters in the heart of Paris's 8th arrondissement hosts a diverse team of 300 professionals from around the world. The company fosters a dynamic work environment that promotes open dialogue, creativity, and a strong sense of belonging, while championing diversity and inclusion.

1. Lead the interface between Chloé, Richemont logistics teams, and central partners to optimize end-to-end delivery times and costs.
2. Oversee all logistics flows between the central warehouse and retail, wholesale, and e-commerce outlets.
3. Ensure optimization of e-commerce logistics flows.
4. Implement continuous improvement projects to enhance BTC and BTB performance.
5. Support the internalization of e-commerce activities by implementing and optimizing defined processes.
6. Define and implement performance indicators for e-commerce activities.
7. Coordinate logistics activities for finished products from warehouse arrival to final destination in BTB and BTC contexts.
8. Develop reliable forecasting processes and ensure data quality for outbound flows.
9. Collaborate with logistics teams to improve time-to-market and define SLA targets.
10. Manage logistics improvement and transformation projects in collaboration with stakeholders.
11. Ensure process consistency between central and regional warehouses.
12. Lead decarbonization initiatives within the logistics scope.
13. Manage and develop a team member through regular feedback and support.

1. Over 8 years of experience in similar roles.
2. Strong project expertise and deep knowledge of e-commerce logistics.
3. Experience in the fashion industry or other fast-paced sectors is advantageous.
4. Proficiency in information systems, ideally SAP.
5. Fluency in English.
6. Successful management experience.

1. Strong organizational skills and structured approach.
2. Excellent analytical skills.
3. Ability to balance project rhythms with intense operational needs.
4. Collaborative and team-oriented mindset.

A minimum of 8 years in logistics management, with a focus on e-commerce and project management within fast-paced industries.

Chloé offers a dynamic and inclusive work environment, fostering professional growth and creativity. Employees benefit from working in a prestigious fashion house with opportunities for international collaboration and personal development.

Chloé's workplace culture is characterized by its commitment to diversity, creativity, and excellence. The company values entrepreneurial spirit and teamwork, encouraging employees to take initiative and collaborate to achieve outstanding results. Chloé is dedicated to making a positive impact on society and the environment.