Chloé International Sales Administration Coordinator
Chloé, a distinguished brand within the luxury fashion sector, is renowned for its commitment to craftsmanship and innovation. As part of the Richemont Group, Chloé benefits from the support and resources of a leading global luxury goods conglomerate, offering employees a dynamic and enriching work environment that fosters creativity and excellence.
- Coordinate with the Americas region, including the US and Canada, for reporting, allocations, deliveries, returns, and invoicing.
- Oversee order-taking operations in showrooms according to the schedule; consolidate Wholesale Chloé order data for production launch with suppliers.
- Supervise product allocations centrally to regions and monitor system interfaces daily.
- Manage a portfolio of LATAM clients, specifically in Mexico and Brazil.
- Rebalance regional stock to central, handle product returns, and liaise with Logistics.
- Coordinate special operations in collaboration with Marketing teams.
- Manage after-sales service and quality alerts.
- Coordinate orders for point-of-sale materials, uniforms, and spare parts.
- Serve as a key user for information systems such as SAP and Anaplan, defining and updating guidelines, requesting continuous improvements, and providing first-level support and training to regional sales administration teams.
- Contribute to updating and improving existing procedures.
- Previous experience in international sales administration, preferably in the fashion industry.
- Fluency in English is mandatory.
- Proficiency in SAP and strong Excel skills.
- Organizational skills with the ability to prioritize tasks.
- Curiosity and proactive problem-solving abilities.
A minimum of one year of experience in international sales administration, ideally within the fashion sector.
Chloé offers a competitive benefits package, including opportunities for professional development and a collaborative work environment.
Chloé fosters a culture of entrepreneurship, teamwork, and excellence. The company values creativity and encourages employees to take initiative and act with passion and determination. Diversity and inclusion are at the core of Chloé's ethos, promoting a collaborative environment that embraces diverse ideas and perspectives.


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