Chloé E-commerce Planner

Chloé is a Parisian luxury fashion house renowned for its feminine ready‑to‑wear, leather goods and accessories. The brand blends artisanal savoir‑faire with contemporary design and operates within the competitive international luxury market, offering a creative, product‑driven environment for fashion and retail professionals.

1. Own digital assortment planning for Chloé’s e‑commerce channels: define assortment, manage SKU mix and lifecycle to maximize sell‑through.
2. Produce short‑ and medium‑term sales forecasts and translate demand forecasts into inventory allocation and replenishment plans.
3. Define and execute promotional and pricing calendars in coordination with marketing, CRM and wholesale teams.
4. Monitor daily/weekly sales performance and inventory KPIs; identify gaps and implement corrective actions to protect margin and availability.
5. Coordinate cross‑functional activities with Buying/Merchandising, Supply Chain, Digital Product and Marketing to ensure timely product launches and stock flow.
6. Maintain and optimize product data and tagging for online merchandising; liaise with e‑commerce operations to ensure feed accuracy.
7. Support planning scenarios for new product introductions, regional allocations and marketplace sales channels.
8. Prepare regular management reporting, post‑mortems on commercial initiatives and actionable insights to improve conversion and sell‑through.

1. Proven commercial understanding of fashion product flows, margin management and sell‑through dynamics.
2. Strong analytical capabilities with demonstrated experience in forecasting, inventory planning and KPI interpretation.
3. Ability to collaborate across merchandising, supply chain, marketing and digital teams in a fast‑paced environment.
4. Excellent organizational skills and attention to detail; able to manage multiple product launches and calendar constraints.
5. High proficiency with spreadsheet modelling and reporting; comfortable manipulating large data sets.
6. Fluency in structured planning processes and experience implementing corrective actions to optimize stock and sales.

1. Assortment planning
2. Sales forecasting
3. Inventory allocation and replenishment
4. Digital merchandising
5. KPI and sell‑through analysis
6. Advanced Excel (pivot tables, VLOOKUP, basic macros)
7. Basic SQL or data‑querying skills
8. Reporting and dashboarding (management reporting)
9. Cross‑functional project coordination
10. Merchandise calendar and promotional planning

Typically 2–5 years of hands‑on experience in e‑commerce planning, digital merchandising or retail planning, preferably within fashion or luxury goods.

Bachelor’s degree in Business, Supply Chain, Fashion Merchandising or a related discipline; advanced coursework in analytics or retail planning is advantageous.

Chloé’s workplace emphasizes creativity, craftsmanship and refined product aesthetics while operating within an ambitious commercial framework. Teams collaborate closely across buying, digital and operations to deliver a polished luxury customer experience in a fast‑moving international environment.