Chloé Boutique Operations Associate

Central Valley • USA

Wednesday, July 9, 2025

Chloé, a distinguished brand under the Richemont Group, is renowned for its commitment to luxury and craftsmanship. Richemont Americas prides itself on fostering an inclusive and dynamic workplace, celebrating diversity and encouraging creativity. As part of this esteemed conglomerate, Chloé offers an enriching environment where innovation and excellence are at the forefront.

1. Ensure permanent accuracy of stock in store and organize weekly/monthly cycle counts.
2. Efficiently organize stockroom and on-the-floor stocks, maintaining impeccable conditions at all times.
3. Receive deliveries from central warehouse and perform quality control upon reception.
4. Manage and follow up on stock transfers between stores or for commercial activities.
5. Organize end-of-season returns.
6. Participate in morning team briefings, sharing important operational information including daily deliveries and stock updates.
7. Support stock requests from team members.
8. Share inventory results, consignment issues, and other topics with the finance team.
9. Communicate with other stores on best practices and encountered issues.
10. Translate the Chloé attitude of entrepreneurship, togetherness, excellence, creativity, and positive impact.
11. Manage shipping documents and VAT documents.
12. Support the manager in formalizing and updating boutique operating procedures (stocks, cash desk, security).
13. Provide administrative support in booking couriers, deliveries, and transfers.
14. Complete store supply orders.
15. Ensure perfect compliance with Richemont processes.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective relationships with customers, gaining their trust and respect.

1. Excellent interpersonal, communication, and computer skills.
2. Strong attention to detail with the ability to handle multiple tasks simultaneously.

Retail sales experience, particularly in jewelry or luxury products, is preferred.

Expected hourly range: $21-$24, determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program including health, dental, drug, and vision programs, life insurance, disability benefits, RRSP program with employer match, paid time off, maternity leave top-up program, employee assistance program, and volunteer days off.

Richemont Americas is committed to fostering an inclusive and evolving community, where diversity is celebrated and creativity is empowered. The company values work-life balance and encourages employees to make a positive impact in their communities.