Chloé Assistant Boutique Director

Bal Harbour • USA

Friday, October 24, 2025

Chloé, a distinguished brand within the Richemont Group, is renowned for its commitment to fostering a diverse and inclusive workplace. Richemont Americas prides itself on embracing a multitude of backgrounds and experiences, cultivating a vibrant community where creativity and excellence thrive. As part of this esteemed conglomerate, Chloé offers a dynamic environment where innovation and collaboration are at the forefront.

1. Organize and conduct energizing team briefings to maintain high motivation levels.
2. Ensure team members possess excellent product knowledge and facilitate necessary training.
3. Coach sales staff on the floor to identify individual training needs.
4. Support recruitment and induction processes for new team members.
5. Lead by example to foster team spirit and embody Chloé's values of entrepreneurship, togetherness, and creativity.
6. Supervise the boutique environment and team grooming standards.
7. Liaise with management to suggest operational improvements.
8. Ensure compliance with store guidelines and sustainability practices.
9. Oversee stock management and adherence to Richemont policies.
10. Support the team in developing long-term client relationships.
11. Monitor and help achieve CRM targets.
12. Supervise client database management and staff client books.
13. Lead sales efforts on the floor to enhance business performance and customer service.
14. Engage the team with omnichannel services and provide performance feedback.
15. Assist in analyzing sales figures and developing action plans to align with Maison strategy.
16. Motivate the team to achieve boutique and individual sales targets.
17. Participate in commercial activities and propose new business ideas.
18. Stay informed about local trading environment and competitor activities.

1. Proven leadership capabilities in a retail environment.
2. Strong understanding of luxury fashion and clienteling.
3. Ability to manage and motivate a team effectively.

1. Excellent communication and interpersonal skills.
2. Strong organizational and problem-solving abilities.
3. Proficiency in CRM systems and sales analysis.

A minimum of 3-5 years in a leadership role within luxury retail.

Bachelor's degree in Business Administration, Fashion Management, or related field preferred.

Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including health, dental, vision programs, life insurance, disability benefits, and a retirement savings plan with employer match. Additional benefits include paid time off, maternity leave top-up, and access to an employee assistance program.

Chloé, as part of the Richemont Group, champions a culture of inclusivity and innovation. The workplace is characterized by a strong sense of community, where diverse perspectives are celebrated and empowered. Employees are encouraged to contribute to local communities through volunteer initiatives, reflecting the brand's commitment to positive impact.