Cheval Blanc Sommelier

Cheval Blanc, a distinguished name in luxury hospitality, is part of the esteemed LVMH group, renowned for its commitment to excellence and innovation. The brand epitomizes the art of fine living, offering unparalleled experiences to its discerning clientele. As an employer, Cheval Blanc fosters a culture of creativity, exclusivity, and craftsmanship, attracting professionals who are passionate about delivering exceptional service.

1. Collaborate closely with the Assistant 1er Sommelier and 1er Sommelier to ensure the highest quality within the division.
2. Embody the four core values of Hotel Pitrizza: Creativity, Exclusive Privacy, Craftsmanship, and the Art of Hospitality.
3. Advance the service philosophy of Hotel Pitrizza, emphasizing flair, respect, pride, attention to detail, and genuine kindness.
4. Maximize beverage sector revenue through innovative promotional and marketing activities, targeted research, and customer insights.
5. Maintain inventory and order wine to replenish stock.
6. Store wine appropriately on shelves or racks at the correct temperature.
7. Discuss wines with clients and assist them in making selections, applying extensive wine knowledge.
8. Taste wines before serving and serve them to guests.
9. Ensure timely, accurate, and comprehensive communication with Room Service, Beach Bar, and Bar.
10. Work variable hours based on hotel business needs, participating in all training sessions and scheduled meetings.
11. Sell wines to all guests, seizing sales opportunities.
12. Participate in end-of-month inventory.
13. Control wine stock through Micros (daily transfers).
14. Replenish all outlets with wines sold the previous day.
15. Familiarize with the professional wine list, updating it weekly.
16. Invite guests into the dynamic world of wine and organize personalized tastings.
17. Promote and sell wine events with a focus on quality.
18. Adhere to the service and knowledge training plan established by the department head.
19. Ensure operational equipment is maintained in good condition with minimal breakages.
20. Work cohesively with colleagues as part of a team.
21. Ensure the security and confidentiality of guest and Maison information.
22. Endure significant physical movements throughout the work area.
23. Anticipate guest needs, respond promptly, and acknowledge all guests, even in crowded situations.
24. Know all Maison services, local features, and attractions to accurately respond to any guest inquiries.
25. Handle guest complaints following instant pacification procedures to ensure guest satisfaction.
26. Maintain cleanliness, hygiene, and condition of the workplace.
27. Count all empty bottles by type and document them legibly on the requisition form; attach transfer sheets, spillage report, and submit to the Chef Sommelier.
28. Document relevant information legibly in the outlet logbook.
29. Complete all paperwork and closing duties in accordance with department standards.
30. Return outlet keys to security at the end of the shift.

1. Minimum 3 years of experience in a similar role.

1. Extensive knowledge of wines and wine service.
2. Strong communication and interpersonal skills.
3. Ability to work under pressure and in a fast-paced environment.
4. Attention to detail and organizational skills.
5. Proficiency in inventory management systems.

A minimum of three years of experience in a similar role within the luxury hospitality industry is required.

Employees are offered a dynamic work environment with opportunities for professional growth and development within the prestigious LVMH group.

Cheval Blanc promotes a culture of excellence, creativity, and exclusivity. The workplace is characterized by a commitment to craftsmanship and the art of hospitality, fostering an environment where employees are encouraged to innovate and excel.