Cheval Blanc Sales Associate

Cheval Blanc, a distinguished member of the LVMH group, is renowned for offering a unique, personalized, and contemporary luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its presence to prestigious locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent, encouraging personal growth, and fostering a culture of excellence.

1. Welcome guests with elegance and courtesy at the point of sale.
2. Master the commercial argumentation of products and services to contribute to the revenue growth of Café Maxime Frédéric at Louis Vuitton.
3. Ensure the aesthetic appeal and cleanliness of the sales area.
4. Remain available, welcoming, and responsive to guest inquiries.
5. Apply Cheval Blanc Paris and Café Maxime Frédéric at Louis Vuitton's service and sales techniques.
6. Advise guests to ensure complete satisfaction throughout their experience using appropriate vocabulary and product knowledge.
7. Present products according to established standards, including presentation, packaging, and delivery of purchases.
8. Process orders, adhere to payment procedures, and verify billing.
9. Participate in guest loyalty initiatives and maximize additional sales.
10. Assist with inventory management and restocking, demonstrating reactivity and proactivity to maintain service quality.
11. Facilitate internal communication within the service team.
12. Adhere to hygiene and safety regulations.
13. Report any 'abnormal' situations concerning guest or staff safety to management.

1. Knowledge of HACCP hygiene regulations.
2. Familiarity with luxury hospitality or fine dining environments.

1. Excellent interpersonal skills with strong representational potential.
2. Outstanding customer service and hospitality skills, with courtesy and tact.
3. Availability, flexibility, and adaptability.
4. Attention to detail, precision, and organizational skills.
5. Empathy, anticipation, and proactive problem-solving abilities.
6. Team spirit.
7. Desire to learn and advance in hospitality or dining sectors.
8. Significant service experience in a similar high-standard establishment.
9. Sales and communication skills.
10. Fluent in English (written and spoken).
11. Proficiency in a third language is appreciated (Arabic, Russian, Chinese, Portuguese).

A minimum of 3 years of relevant experience is required.

The position offers a stimulating work environment, a 13th-month salary after one year, 50% health insurance reimbursement, access to LVMH private sales after six months, numerous internal training opportunities, a social worker, secure bicycle and scooter parking, a company Uber account for late-night commutes, 90% transportation reimbursement, provided and laundered uniforms, meals at the staff restaurant, and potential internal mobility within Cheval Blanc or LVMH after two years.

Cheval Blanc Paris is dedicated to unveiling the human diamond within each talent, providing the keys to personal and professional fulfillment. The company values ambition, surprise, pleasure, and sharing, fostering a workplace where talents can thrive and develop.