Cheval Blanc Restaurant Commis
Cheval Blanc, a distinguished name in luxury hospitality, is part of the esteemed LVMH group, renowned for its dedication to unparalleled service and exquisite experiences. As an employer, Cheval Blanc offers a dynamic and refined work environment where attention to detail and a passion for excellence are paramount.
- Ensure guests' first and last impressions are positive by maintaining professionalism in appearance and demeanor.
- Possess comprehensive knowledge of Food & Beverage offerings, including special experiences, resort facilities, and activities, as well as In Ristorante standards and quality.
- Thoroughly understand the menu, beverages, and wine offerings, and demonstrate proficiency in upselling and wine sales.
- Employ suggestive selling techniques to enhance revenue and provide comprehensive guest assistance with general inquiries and special orders.
- Promptly and professionally manage and resolve guest requests, inquiries, and complaints.
- Possess deep knowledge of the menu and dishes to accurately answer questions.
- Exhibit presentation skills in accordance with LQA quality standards.
- Actively promote the department and maintain standards in line with Hotel Pitrizza.
- Efficiently manage a designated station to ensure smooth service flow.
- Supervise and support interns.
- Prepare mise en place according to standards.
- Foster a professional relationship with the team to create an efficient workflow.
- Fully understand all dish descriptions.
- Minimum 3 years of experience in a similar role
- Proficiency in upselling and suggestive selling techniques
- Strong knowledge of food, beverages, and wine
- Excellent communication and interpersonal skills
- Ability to manage guest inquiries and complaints professionally
- Team supervision and support skills
- Attention to detail and presentation skills
A minimum of 3 years in a similar role within the luxury hospitality industry is required.
Employees are offered a dynamic work environment with opportunities for career growth and development within the prestigious LVMH group.
Cheval Blanc fosters a culture of excellence, where meticulous attention to detail and a passion for delivering exceptional guest experiences are at the heart of its operations. The team is united by a shared commitment to uphold the highest standards of luxury hospitality.


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