Cheval Blanc Reservation Intern

Saint-Tropez • France

Thursday, October 16, 2025

Cheval Blanc St-Tropez, a distinguished member of the LVMH group, is renowned for its unparalleled luxury and exceptional service. Nestled amidst century-old pine trees, this prestigious establishment offers a serene haven overlooking the Gulf of Saint-Tropez. With a rich history dating back to 1936, Cheval Blanc St-Tropez is celebrated for its discreet and attentive service, delivered by a passionate team of 200 artisans. The property boasts 31 elegantly designed rooms and suites, along with two villas, many of which offer breathtaking views of the Mediterranean, all redesigned by Jean-Michel Wilmotte. The acclaimed restaurant, La Vague d'Or, holds three Michelin stars and is famed for its Provençal culinary symphony crafted by Chef Arnaud Donckele.

1. Deliver exceptional and informative telephone reception in line with Cheval Blanc St-Tropez's operational standards.
2. Support the department head and team by managing the telephone switchboard, call distribution, and handling hotel and restaurant reservations to ensure guest satisfaction.
3. Execute all administrative tasks related to hotel and restaurant reservations.
4. Apply operational standards and LQA with precision, ensuring a warm and attentive reception both telephonically and in person.
5. Identify guest needs insightfully, offering appropriate services and experiences to enhance guest loyalty.
6. Manage hotel and restaurant reservations, adhering to pricing strategies and sales policies, ensuring accurate entry of commissions, rate codes, and client information.
7. Maintain and update guest preferences and Cardex, organizing data to ensure bespoke service.
8. Monitor and anticipate daily arrivals to guarantee an impeccable guest reception experience.
9. Oversee the administrative follow-up of reservations, including deposits, secure payments, and balance reminders with accuracy.
10. Close and audit the daily cash register with diligence, submitting receipts to supervisors.
11. Manage supply requisitions and deliveries, adhering to the Maison's eco-friendly measures.
12. Report any technical or IT non-conformities responsibly, contributing to continuous operational improvement.

1. Higher education in Hotel Management or Business Administration.
2. Proficiency in English and French (written and spoken).
3. Knowledge of the luxury hospitality sector.

1. Sales and communication skills.
2. Fluency in a third language (Arabic, Russian, Chinese, Portuguese) is appreciated.
3. Proficiency in Microsoft Office Suite.
4. Familiarity with Opera Cloud and 7Rooms is advantageous.
5. Understanding of Leading Quality Assurance standards is beneficial.
6. Attention to detail and precision.
7. Excellent interpersonal skills.
8. Discretion and responsiveness.

Beginner

Higher education in Hotel Management or Business Administration.

Accommodation provided free of charge, meals during the internship, tailored and laundered uniforms, reimbursement of transportation costs (conditions apply), and the possibility of a bicycle loan.

Cheval Blanc St-Tropez fosters a culture of excellence, attention to detail, and a passion for creating unforgettable guest experiences. The team is driven by a philosophy of audacious hospitality, ensuring that each guest's journey is unique and memorable. The workplace environment is collaborative, agile, and responsive, with a focus on continuous improvement and sustainability.