Cheval Blanc Reservation Agent

Cheval Blanc St-Barth, part of the esteemed Cheval Blanc collection since 2014, is a distinguished luxury resort located on the Flamands beach in Saint Barthélemy. As the only palace in the Caribbean, it offers 61 rooms, suites, and villas with stunning ocean or tropical garden views. The resort is under the umbrella of LVMH, a global leader in luxury goods, ensuring a commitment to excellence and unparalleled service.

1. Craft exceptional guest experiences from the initial contact, transforming each reservation into a promise of Cheval Blanc excellence.
2. Capture and translate guest desires via phone, email, or fax into bespoke stays, adhering to LQA standards.
3. Utilize Opera software to ensure seamless guest experiences and optimize space utilization.
4. Build relationships, anticipate guest needs, and coordinate with the entire Maison to enhance every moment.
5. Provide impeccable follow-up on documentation and manage feedback with professionalism.
6. Serve as the Architect of First Impressions, embodying the Cheval Blanc magic from the start of each guest's stay.

1. Higher education in Hotel Management or Business Administration.
2. Familiarity with the luxury hospitality sector is appreciated.
3. Initial experience in administration or hospitality is advantageous.

1. Fluency in French and English (written and spoken); additional languages are a plus.
2. Proficiency in Microsoft Office Suite and digital tools.
3. Ability to organize, prioritize, and process information with precision.

Entry-level experience in administration or hospitality is advantageous.

Higher education in Hotel Management or Business Administration.

Opportunity to work in a prestigious luxury environment with potential for career advancement within the LVMH group.

Cheval Blanc St-Barth fosters a culture of elegance, discretion, and excellence, where each team member contributes to creating a serene and luxurious atmosphere for guests. The workplace is characterized by a commitment to meticulous service and a passion for hospitality.