Cheval Blanc Reservation Agent

Mahé • Seychelles

Tuesday, August 5, 2025

Cheval Blanc, a distinguished name in the luxury hospitality industry, is part of the esteemed LVMH Moët-Hennessy Louis Vuitton Group. Renowned for its bespoke and contemporary approach to luxury accommodations, Cheval Blanc offers guests a unique Art of Emotion through its dedicated team of Artisans. With locations in exquisite destinations such as the French Alps, the Maldives, the Caribbean, and Paris, Cheval Blanc continues to expand its international presence, driven by a commitment to excellence and creativity.

1. Professionally manage reservations via phone, fax, or email, adhering to LQA standards and internal procedures.
2. Promote and sell Cheval Blanc Seychelles products in alignment with the Maison's availability and standards.
3. Optimize room and villa occupancy following supervisory instructions.
4. Update reservations using the designated reservation software.
5. Identify and explain various pricing and room categories to potential guests.
6. Maintain and enhance strong guest relationships.
7. Anticipate guest needs and respond to inquiries in a personalized manner.
8. Compile relevant documentation for guest arrivals within specified time frames.
9. Follow superior instructions for cross-selling and up-selling, while acting independently when necessary.

1. Minimum 3 years of experience in a similar role within the luxury hospitality industry.

1. Proficiency in reservation management systems.
2. Excellent communication and interpersonal skills.
3. Strong organizational abilities.
4. Attention to detail and a customer-centric approach.

Candidates must possess a minimum of 3 years of experience in a similar role within the luxury hospitality industry.

Cheval Blanc offers a dynamic work environment with opportunities for professional and personal growth, supported by a culture of excellence and creativity.

Cheval Blanc fosters a culture of excellence, creativity, and genuine kindness, with a focus on personal and professional development. As part of the LVMH Group, the company values an entrepreneurial spirit and a haute couture approach to hospitality.