Cheval Blanc Reception Intern

Cheval Blanc, a distinguished entity within the LVMH group, is renowned for redefining luxury hospitality through its unique, personalized, and contemporary approach. Since its inception in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent, encouraging personal growth, and fostering a culture of excellence and innovation.

1. Welcome and assist guests, ensuring their satisfaction throughout their stay.
2. Thoroughly understand room categories, rates, and amenities.
3. Conduct room tours and manage guest arrivals and departures.
4. Maintain and archive guest files daily.
5. Collaborate with operational departments to address guest requests.
6. Anticipate guest needs and communicate them to relevant departments.
7. Ensure guest safety and comfort at all times.
8. Stay informed about local events and maintain a network with local service providers.
9. Provide guests with sincere and targeted advice and assistance.
10. Answer phone calls courteously and according to procedures.
11. Communicate effectively within the team and report any security concerns.

1. Pursuing higher education in Hospitality Management.
2. Knowledge of luxury hospitality sector.

1. Excellent verbal and written communication skills.
2. Strong interpersonal skills and professional demeanor.
3. Customer service orientation with discretion and courtesy.
4. Attention to detail and organizational skills.
5. Analytical and problem-solving abilities.
6. Time management skills to prioritize tasks effectively.
7. Teamwork and adaptability.
8. Fluency in English; proficiency in a third language (Arabic, Russian, Chinese, Portuguese) is advantageous.
9. Proficiency in MS Office and Opera software is preferred.

No prior experience required; ideal for beginners seeking to enter the luxury hospitality industry.

Currently enrolled in a higher education program in Hospitality Management.

Cheval Blanc Paris offers a stimulating work environment, extensive internal training programs, social assistance, secure bicycle and scooter parking, 90% reimbursement of transportation costs, provided and laundered uniforms, meals at the staff restaurant, and opportunities for internal mobility within Cheval Blanc and LVMH after two years.

Cheval Blanc Paris is dedicated to unveiling the potential of its team members, fostering an environment where talents can thrive and excel. The company values innovation, excellence, and a commitment to providing unparalleled guest experiences. Employees are encouraged to pursue their passions and are supported in their professional development.