Cheval Blanc Marketing and Communication Manager

Cheval Blanc, part of the esteemed LVMH Hotel Management group, is a beacon of luxury hospitality. Nestled in the idyllic setting of Anse Intendance, Seychelles, Cheval Blanc epitomizes refined elegance and exceptional service. The brand is renowned for its commitment to creating bespoke experiences and maintaining an unparalleled standard of luxury, making it a coveted employer in the hospitality industry.

1. Ensure the brand identity is consistently applied across all content, both print and digital, adhering to the graphic charter and Cheval Blanc codes.
2. Implement the Cheval Blanc marketing and digital strategy, adapting to local specificities in collaboration with head office.
3. Update all print and digital communication materials in line with global LVMH Hotel Management initiatives and the House's activities.
4. Create, update, and review printed documents and digital content to promote the House's activities.
5. Liaise with department heads and headquarters to identify new needs and develop appropriate tools such as event invitations and experiential presentations.
6. Assist departments in creating content for daily or event-specific needs, including menus and invitations.
7. Participate in the daily management of social networks and organize content creation, including social media contests and photo/video shoots.
8. Propose, write, and translate news to regularly update the website.
9. Ensure availability of printed materials and coordinate with purchasing and LVMH Hotel Management to maintain stock.
10. Develop and communicate periodic reports and statistics on marketing activities.
11. Monitor local and international competition to remain innovative and propose new ideas.
12. Ensure conformity of information published on the hotel's internet, iPad, and television interfaces.
13. Animate the website and social networks, creating photo and video content, posts, and engaging with bloggers and influencers.
14. Create newsletters and set up email campaigns in collaboration with LVMH Hotel Management.
15. Monitor and analyze rating sites such as TripAdvisor, Google, Facebook, and Yelp.

1. Diploma or Degree in Hospitality or a relevant field.
2. Minimum 2 years of experience in a similar position in a luxury resort or hotel operation.
3. Ability to work under pressure and adapt to different work situations.
4. Thoroughness, good organization, attention to detail, and excellent ability to manage priorities independently.
5. Computer literate with excellent command of Microsoft Office and Adobe applications.
6. Excellent command of English and French, both written and spoken.
7. Knowledge of Opera Cloud is a plus.

1. Brand management and identity deployment
2. Digital and print content creation
3. Social media management
4. Event coordination
5. Communication and collaboration
6. Analytical and reporting skills
7. Bilingual proficiency in English and French

A minimum of 5 years of experience in marketing and communication within a luxury resort or hotel operation is required.

Diploma or Degree in Hospitality or a relevant field.

The position offers a service charge, accommodation for expatriates, meal coverage at the staff restaurant, and uniforms provided and laundered.

Cheval Blanc fosters a culture of elegance, innovation, and excellence. The workplace is vibrant and dynamic, encouraging creativity and collaboration among its Ambassadors. The brand values meticulous attention to detail and a commitment to delivering extraordinary guest experiences.