Cheval Blanc Host

Cheval Blanc, a distinguished member of the LVMH group, is renowned for delivering a unique, personalized, and contemporary luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent and providing opportunities for personal and professional growth within an inspiring environment.

1. Ensure the welcoming of guests both over the phone and in-person at the restaurant according to established hotel procedures.
2. Maintain optimal client satisfaction throughout the service.
3. Promote the restaurant's offerings and events organized by the hotel.
4. Master the knowledge of the restaurant and other dining services within the establishment.
5. Handle reservations via phone, email, internet, and in-person, providing tailored responses to client needs.
6. Manage physical and telephonic guest reception and seating arrangements.
7. Guarantee high-quality service to each client and contribute to customer loyalty.
8. Recognize and acknowledge regular clientele.
9. Oversee the management of the restaurant and bar cloakrooms.
10. Administer the administrative follow-up of reservations via email.
11. Coordinate administrative tasks for group meals in collaboration with the kitchen teams.
12. Conduct daily follow-ups on all reservations for the venue.
13. Optimize restaurant occupancy according to periods and capacities.
14. Facilitate effective communication of information to team members and coordinate client requests with other departments at Cheval Blanc Paris.
15. Participate in the management of restaurant menus (creation, modification, printing).
16. Inform management of any 'abnormal' situations concerning client or colleague safety or accident risks.
17. Promote various services and products available within the hotel and Cheval Blanc establishments.

1. BEP/CAP in Culinary Arts or BAC PRO in Hospitality
2. Knowledge of HACCP hygiene standards
3. Familiarity with luxury hospitality or Michelin-starred dining

1. Excellent verbal and written communication
2. Strong interpersonal skills and representational potential
3. Customer service orientation
4. Precision, organization, and attention to detail
5. Availability, flexibility, and responsiveness
6. Ability to anticipate needs, propose solutions, and take initiative
7. Team spirit
8. Experience in a similar environment
9. Proficiency in English
10. Knowledge of Sevenrooms software
11. Proficiency in office software and IT tools

A minimum of 3 years of experience in a similar environment is required.

BEP/CAP in Culinary Arts or BAC PRO in Hospitality

Cheval Blanc Paris offers a stimulating work environment with benefits such as a 13th-month salary after one year, 50% reimbursement of health insurance, access to LVMH private sales after six months, extensive internal training, social worker support, secure bicycle and scooter parking, company Uber account for late-night commutes, 90% reimbursement of transportation costs, provided and laundered uniforms, and meals at the staff restaurant. Opportunities for internal mobility within Cheval Blanc and LVMH are available after two years of service.

Cheval Blanc Paris is dedicated to unveiling the potential of its talents, fostering an environment where individuals can thrive and reveal their true capabilities. The company values ambition, innovation, and a commitment to excellence, ensuring each team member feels valued and empowered to contribute to the brand's legacy of luxury and sophistication.