Cheval Blanc Host

Paris • France

Tuesday, June 17, 2025

Cheval Blanc, a distinguished member of the LVMH group, epitomizes the pinnacle of luxury hospitality by offering a unique, personalized, and contemporary experience. Since its inception in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and soon, the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent and providing opportunities for personal and professional growth within an inspiring and dynamic environment.

1. Ensure exemplary client reception both telephonically and in-person, adhering to the hotel's established procedures.
2. Strive for optimal client satisfaction throughout the service experience.
3. Promote the hotel's dining venues and organized culinary events.
4. Master the operations of the designated restaurant and other services within the Maison.
5. Manage reservations via telephone, email, internet, and in-person, providing tailored responses to client needs.
6. Simultaneously handle physical and telephonic client greetings, ensuring proper client placement.
7. Guarantee high-quality service to each client and contribute to client loyalty.
8. Recognize and acknowledge regular clientele.
9. Maintain the restaurant and bar cloakroom.
10. Oversee the administrative follow-up of reservations via email.
11. Collaborate with kitchen teams for group meal arrangements.
12. Monitor daily reservations for the venue.
13. Optimize restaurant occupancy based on period and capacity.
14. Facilitate seamless communication of information across teams and coordinate client requests with other services at Cheval Blanc Paris.
15. Assist in the management of restaurant menus, including creation, modification, and printing.
16. Report any unusual situations concerning client or colleague safety to management.
17. Promote various services and products available within the hotel and Cheval Blanc Maisons.

1. BEP/CAP in Cuisine or BAC PRO in Hospitality
2. Knowledge of HACCP hygiene standards
3. Familiarity with luxury hospitality or Michelin-starred dining environments

1. Proficiency in oral and written communication
2. Excellent interpersonal skills and strong representational potential
3. Customer service orientation
4. Attention to detail, precision, and organizational skills
5. Availability, flexibility, and responsiveness
6. Ability to anticipate, propose solutions, and take initiative
7. Team spirit

A minimum of 3 years of experience in a similar environment is required.

BEP/CAP in Cuisine or BAC PRO in Hospitality

Employees enjoy a stimulating work environment, a 13th month salary after one year, 50% reimbursement of health insurance, access to LVMH private sales after six months, extensive internal training programs, and more. Additional benefits include a social worker, secure bicycle and scooter parking, an Uber business account for late-night commutes, 90% reimbursement of transportation passes, provided and laundered uniforms, and meals at the staff restaurant. Opportunities for internal mobility within Cheval Blanc and LVMH are available after two years.

Cheval Blanc fosters a culture of excellence, innovation, and personal development. The Maison is dedicated to unveiling the 'human diamond' within each employee, offering a nurturing environment where talents can flourish. The company values ambition, creativity, and a shared passion for delivering unparalleled luxury experiences.