Cheval Blanc Front Office Manager

Cheval Blanc, a distinguished brand under the LVMH Group, offers unparalleled luxury experiences in some of the world's most exquisite locations. The Maison in Seychelles is a serene retreat that epitomizes elegance and sophistication, nestled amidst tropical beauty and offering guests an unforgettable stay.

1. Oversee and manage all Front Office operations to ensure exceptional guest experiences.
2. Lead, mentor, and develop the Front Office team to achieve high performance and service standards.
3. Ensure compliance with local government regulations for guest registration and other legal requirements.
4. Implement and maintain Front Office services according to established protocols and standards.
5. Conduct regular room inspections and collaborate with housekeeping to maintain quality standards.
6. Promote cross-training within the division to optimize resource utilization.
7. Manage special projects and assignments within the Front Office, ensuring adherence to quality standards and timelines.
8. Participate in training sessions and meetings to enhance team performance and service delivery.
9. Demonstrate flexibility by assuming additional duties as required.

1. Bachelor’s degree or Diploma in Hospitality Management or a related field.
2. Minimum of 5 years of experience in a hotel environment, with pre-opening experience preferred.
3. Proven leadership skills with the ability to mentor and motivate a diverse team.
4. Strong decision-making and problem-solving abilities.

1. Proficiency in Microsoft Office, especially Excel.
2. Knowledge of accounting software such as Opera and Material Control.
3. Excellent command of English, both written and spoken.
4. Proficiency in additional languages is advantageous.
5. Strong organizational skills and attention to detail.

Minimum of 5 years in a hotel environment, with pre-opening experience being advantageous.

Bachelor’s degree or Diploma in Hospitality Management or related field.

The position offers a service charge, accommodation for expatriates, meal coverage at the staff restaurant, and uniforms provided and laundered.

Cheval Blanc fosters a culture of excellence, innovation, and luxury service. The brand is committed to creating a positive and inclusive work environment that encourages teamwork and high performance, ensuring that every team member contributes to the Maison's success.