Cheval Blanc Concierge Intern

Paris • France

Thursday, October 9, 2025

Cheval Blanc, a distinguished member of the LVMH group, epitomizes the pinnacle of luxury hospitality, offering a unique, personalized, and modern experience. Since its inception in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent and providing opportunities for personal and professional growth within its esteemed network.

1. Assist the Head Concierge and the Director of Guest Services in organizing the hotel's opening and drafting procedures.
2. Support the service department heads in executing assigned tasks.
3. Participate in all administrative management tasks related to the pre-opening of guest services.
4. Collaborate on drafting operational procedures.
5. Assist in the implementation and configuration of software systems.
6. Possess comprehensive knowledge of room categories and pricing.
7. Conduct room tours for guests.
8. Welcome and attend to guests throughout their stay, ensuring adherence to Cheval Blanc Paris procedures.
9. Prepare for guest arrivals and ensure proper documentation and archiving of guest files daily.
10. Manage daily guest requests in collaboration with various operational departments.
11. Anticipate guest needs and respond to their inquiries, communicating relevant information to appropriate services.
12. Ensure guest safety and comfort.
13. Stay informed about local events and maintain a network with peers and local service providers.
14. Provide guests with sincere and targeted advice and assistance, adhering to Cheval Blanc Paris standards and procedures.
15. Offer necessary information regarding leisure activities to guests.
16. Maintain excellent client relations with confidentiality and discretion.
17. Answer phone calls courteously, following procedures.
18. Ensure effective internal communication within the service.
19. Report any unusual situations concerning guest or colleague safety to management.

1. Higher education in Hospitality Management.
2. Knowledge of the luxury hospitality sector.

1. Excellent verbal and written communication skills.
2. Strong interpersonal skills and potential for representation.
3. Customer service orientation, courtesy, and discretion.
4. Attention to detail, precision, and organizational skills.
5. Analytical and synthesis capabilities.
6. Time management and prioritization skills in a hospitality environment.
7. Ability to work collaboratively in a team.
8. Flexibility, adaptability, and availability.
9. Passion for the hospitality industry.
10. Desire to learn and advance in hospitality and catering fields.
11. Sales and communication skills.
12. Proficiency in Microsoft Office and Opera is preferred.
13. Fluent in English (written and spoken).
14. Proficiency in a third language is appreciated (Arabic, Russian, Chinese, Portuguese).

Entry-level position suitable for beginners.

Higher education in Hospitality Management.

The role offers a stimulating work environment, extensive internal training opportunities, social worker support, secure bicycle and scooter parking, 90% reimbursement of public transport costs, provided and laundered uniforms, meals at the staff restaurant, and potential for internal mobility within Cheval Blanc and LVMH after two years.

Cheval Blanc Paris is dedicated to unveiling the human potential within each team member, fostering an environment where talents can thrive and be recognized. The company values ambition, creativity, and a passion for excellence, offering a supportive and enriching workplace culture.