Cheval Blanc Client Relations Specialist - Italian Restaurant

Cheval Blanc, a distinguished member of the LVMH group, redefines contemporary hospitality by celebrating French craftsmanship and the Art of Living. Since its inception in 2006, Cheval Blanc has expanded its presence to prestigious locations including Courchevel, the Maldives, St-Barth, St-Tropez, Paris, the Seychelles, and soon Sardinia. As an employer, Cheval Blanc values passion, excellence, and the desire to exceed expectations, fostering a workplace where talent is recognized and nurtured.

1. Provide a warm and refined welcome to guests at the restaurant.
2. Assist the F&B Manager in embodying the Art of Hospitality and creating exceptional guest experiences.
3. Offer personalized and attentive service, guiding guests to their tables or desired spaces.
4. Anticipate guest needs and ensure satisfaction throughout their experience.
5. Manage reservation requests via phone, email, or in person, optimizing space occupancy while considering specific guest needs.
6. Maintain rigorous administrative follow-up on reservations, effectively communicating with relevant teams and coordinating group requests.
7. Act as an ambassador for the Maison, promoting the restaurants and culinary events organized by the hotel and Cheval Blanc Maisons.

1. BEP/CAP/BAC PRO in hospitality/restaurant management or equivalent.
2. Familiarity with luxury hospitality or Michelin-starred dining environments.

1. Fluent in English and French, both spoken and written.
2. Proficiency in a third language is appreciated.
3. Familiarity with the Seven Rooms reservation system.
4. Strong interpersonal and service-oriented skills.
5. Flexibility, adaptability, and team spirit.

Minimum of 3 years in a similar role, including internships or positions in luxury hospitality or fine dining establishments.

BEP/CAP/BAC PRO in hospitality/restaurant management or equivalent.

Employees enjoy a 13th month salary after one year of service, access to LVMH private sales after six months, provided and laundered uniforms, subsidized meals at the staff restaurant, 90% reimbursement for public transport passes, an enterprise Uber account under eligible conditions, and secure bicycle and scooter parking.

Cheval Blanc Paris, the first urban Maison of the collection, offers an immersive experience in the heart of vibrant Paris, blending luxury with a sense of belonging. The workplace culture is one of elegance, innovation, and a commitment to excellence, where each team member is encouraged to bring their unique talents to the fore.