Cheval Blanc Butler Intern

Cheval Blanc, a distinguished member of the LVMH group, epitomizes a unique, personalized, and contemporary luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent, encouraging employees to excel, surprise, and delight, while sharing their passion for luxury hospitality.

1. Ensure the delivery of the Cheval Blanc guest experience in apartments, making stays memorable.
2. Assist with the signature Cheval Blanc welcome in rooms and personalize guest stays.
3. Support Butlers in client relations on floors and ensure all guest requests are followed up.
4. Coordinate with Butlers to enhance guest stays and respond to guest requests in collaboration with Housekeeping and Carte Blanche services.
5. Implement special guest requests for rooms made prior to arrival.
6. Propose personalized signature welcomes with Butlers based on guest VIP status.
7. Assist Butlers in preparing welcome gifts, notes, F&B orders, and VIP spa products.
8. Participate in VIP welcome arrangements before guest arrival.
9. Assist in checking the Cheval Blanc atmosphere in rooms before guest arrival and coordinate adjustments with Housekeeping and Butler Service Management.
10. Refresh floral arrangements in apartments.
11. Manage guest shoe care for polishing.
12. Advise and organize guest stays under the supervision of Butler Service Management and in collaboration with hotel services.
13. Promote all hotel services (apartments, restaurants, bars, spa, excursions, etc.).
14. Strive to meet guest requests and ensure the quality of service delivery.
15. Maintain excellent guest relations with confidentiality and discretion.
16. Ensure guest safety and comfort.
17. Adhere to safety and hygiene regulations.
18. Participate in complaint management and propose solutions in line with Cheval Blanc Paris procedures.
19. Report any 'abnormal' situations concerning client or colleague safety to management.

1. Excellent interpersonal and diplomatic skills
2. Impeccable presentation and representation skills
3. Team spirit
4. Analytical and synthesis abilities
5. Precision, organization, and rigor
6. Confidentiality
7. Availability, flexibility, and adaptability
8. Responsibility and challenge-oriented
9. Passion for hospitality and catering
10. Proficiency in Microsoft Office
11. Good command of written and spoken English

No prior experience required, suitable for beginners.

Cheval Blanc Paris offers a stimulating and pleasant work environment, numerous internal training programs, social worker support, secure bicycle and scooter parking, 90% reimbursement of transportation costs, provided and laundered uniforms, meals at the staff restaurant, and opportunities for internal mobility within Cheval Blanc and LVMH after two years of service.

Cheval Blanc Paris is dedicated to unveiling the human diamond within each employee, offering the keys to personal and professional fulfillment. The Maison values its Ambassadors, fostering a culture of excellence, innovation, and shared passion for luxury hospitality.