Cheval Blanc Assistant Maître d'Hôtel
Cheval Blanc, a distinguished member of the LVMH group, epitomizes the desire to offer a unique, personalized, and modern luxury hospitality experience. Since its inception in 2006, Cheval Blanc has expanded its prestigious presence to locations such as Courchevel, the Maldives at Randheli, St-Barth, St-Tropez, Paris, and the Seychelles. As an employer, Cheval Blanc is committed to nurturing talent, encouraging personal growth, and fostering a culture of excellence.
- Ensure optimal condition of the point of sale at all times.
- Oversee all reservations prior to service.
- Greet, orient, and seat guests in the venue.
- Monitor the condition of the cloakroom.
- Ensure smooth service operations from guest arrival to departure, adhering to hotel procedures.
- Present the menu and beverages, taking orders while advising guests.
- Ensure guest satisfaction throughout the service.
- Handle billing in accordance with hotel procedures.
- Promote the hotel's services and Cheval Blanc properties to enhance performance indicators.
- Coordinate effectively with the kitchen and pastry departments.
- Lead briefings in the absence of senior management and assess team knowledge.
- Assist the Maître d'Hôtel and Deputy Venue Manager in their duties and ensure adherence to schedules.
- Participate in recruiting new team members and conducting development interviews.
- Train, coordinate, and organize the work of the team.
- Manage and raise awareness about operational cost management.
- Participate in inventory management.
- Oversee linen management (setup, renewal, supply).
- Manage the wine cellar.
- Facilitate internal communication and information flow within the service.
- Adhere to hygiene and safety regulations.
- Communicate any unusual situations regarding safety or potential accidents to management.
- BAC PRO or BTS degree.
- Knowledge of HACCP hygiene standards.
- Familiarity with luxury hospitality or Michelin-starred gastronomy.
- Excellent interpersonal skills and strong representational potential.
- Exceptional customer service and hospitality skills, with courtesy and tact.
- Availability, flexibility, and adaptability.
- Precision, organization, and attention to detail.
- Empathy, anticipation, and proactive problem-solving.
- Team spirit.
- Desire to learn and progress in the hospitality/restaurant industry.
- Proficiency in service in high-end establishments.
- Strong sales and communication skills.
- Proficiency in Microsoft Office, Micros, and La Fourchette.
- Fluent in English (written and spoken).
- Proficiency in a third language is appreciated (Arabic, Russian, Chinese, Portuguese).
A minimum of 3 years of relevant experience is required.
BAC PRO or BTS
The role offers a stimulating and pleasant working environment, a 13th-month salary after one year of service, 50% reimbursement of health insurance, access to LVMH private sales after six months, numerous internal training opportunities, social worker support, secure bicycle and scooter parking, company Uber account for specific hours, 90% reimbursement of transportation costs, provided and laundered uniforms, meals at the staff restaurant, and opportunities for internal mobility within Cheval Blanc and LVMH after two years.
Cheval Blanc Paris is dedicated to unveiling the 'human diamond' within each of its talents. The company prides itself on offering an environment where employees can thrive and reveal their full potential. The culture is one of ambition, surprise, pleasure, and sharing, with a strong emphasis on personal and professional development.


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