Chaumet Service Coordination Assistant Intern

Paris • France

Thursday, April 3, 2025

Chaumet, a distinguished entity within the LVMH conglomerate, has been a pivotal player in the jewelry sector since its inception in 1780. Embodying Parisian jewelry excellence, Chaumet's storied history is intertwined with that of France. As the brand undergoes a transformative phase, it is firmly rooted in modernity and experiencing significant sales growth.

1. Coordinate Care Service operations for Jewelry and Watches in both Front Office and Back Office settings.
2. Engage with assigned markets, particularly the Wholesale network across Europe and Export regions, to diagnose service needs and collaborate with the quality service team.
3. Manage client portfolios by maintaining constant communication, addressing after-sales issues, and providing technical insights.
4. Prepare physical and digital shipments, adhering to transport plans and customs regulations in collaboration with import/export and logistics teams.
5. Ensure compliance with after-sales service procedures and commitments to clients.
6. Facilitate the transmission of information, digital processing, and physical shipments related to suppliers and stores.
7. Enter purchase orders, update delivery dates, and manage invoicing in SAP.
8. Oversee the creation and consumption of spare parts, conduct monthly inventories, and manage orders with subcontractors.

1. Bachelor's degree level (Bac +2/3) with initial experience in Commerce, Retail, Sales Administration, or Logistics.

1. Professional proficiency in English.
2. Customer service orientation.
3. Attention to detail and proactive approach.
4. Ability to thrive in a dynamic environment.

Entry-level position suitable for candidates with initial experience through internships or apprenticeships in relevant fields.

Bachelor's degree or equivalent in Commerce, Retail, Sales Administration, or Logistics.

Opportunity to gain comprehensive experience in luxury jewelry and watch service coordination within a prestigious brand.

Chaumet fosters a culture of excellence, innovation, and growth, deeply rooted in its rich heritage while embracing modernity. The workplace is dynamic, offering opportunities for professional development within the luxury sector.