Chaumet Sales Associate

Osaka • Japan

Friday, February 28, 2025

Chaumet, a prestigious Parisian jeweler renowned for its exquisite creations beloved by royal families worldwide, is part of the esteemed LVMH Group. As a member of this global luxury conglomerate, Chaumet offers unparalleled opportunities for career growth and development within the luxury fashion industry.

1. Provide exceptional customer service by understanding clients' preferences and lifestyles, fostering long-term relationships through warm and personalized interactions.
2. Manage and maintain client lists, utilizing conversations to enhance future engagements and build trust. Implement personalized approaches for clients' life events, including sending birthday cards and handwritten letters.
3. Arrange in-store displays and manage backroom operations in accordance with brand guidelines, ensuring the store's visual appeal and efficient product management.
4. Handle repair requests, ensuring clients' cherished items receive the necessary maintenance and care.

1. High school diploma or equivalent
2. Experience in customer service

1. Proficiency in customer service
2. Ability to build and maintain client relationships
3. Strong organizational skills for inventory and display management
4. Effective communication skills

Previous experience in customer service is required. Experience in luxury goods, jewelry, watches, or high-value merchandise sales is preferred. Multilingual abilities, particularly in English or Chinese, are advantageous.

High school diploma or equivalent

The position offers a structured work schedule with minimal overtime, fostering a balanced work-life environment.

Chaumet, as part of the LVMH Group, embodies a culture of excellence, innovation, and luxury. The workplace thrives on creativity, collaboration, and a commitment to delivering exceptional service and products to its discerning clientele.