Chaumet CRM & Clienteling Assistant

Chaumet, located in the heart of Place Vendôme, is a major player in the jewelry sector. Part of the LVMH group since 1999, it embodies Parisian jewelry excellence since its founding in 1780. Currently undergoing a transformation and firmly rooted in modernity, Chaumet is experiencing significant sales growth.

1. Onboarding new sales team members and creating training programs for a clienteling application.
2. Providing operational support to stores on CRM tools, including gift orders via SAP and stock management.
3. Participating in the creation and coordination of client communications such as emailings and partnerships.
4. Assisting in the creation, development, and management of client gifts and coordinating with the concierge service.
5. Producing reports on global CRM actions and analyzing client data using Salesforce and PowerBi.
6. Conducting competitive analysis and monitoring the CRM Europe budget.

1. Degree equivalent to Bac+5.
2. First experience in CRM/Relationship Marketing/Clienteling.
3. Experience in retail is ideal.

1. Attention to detail, organizational skills, and ability to manage priorities.
2. Excellent interpersonal skills and a natural affinity for client relations.
3. Entrepreneurial spirit, artistic sensitivity, and interest in the jewelry industry.
4. Proficiency in English (oral and written), Microsoft Office (Excel and PowerPoint), and basic knowledge of data management tools like Salesforce and/or PowerBi.

Entry-level experience required.

Degree equivalent to Bac+5.

Located in Paris, the company is part of the dynamic and prestigious luxury fashion industry, offering a challenging and vibrant work environment.