Chaumet Boutique Manager

London • UK

Tuesday, June 17, 2025

Chaumet, a distinguished name in the luxury jewellery sector for over two centuries, is celebrated for its exquisite craftsmanship and timeless elegance. As part of the esteemed LVMH group, Chaumet is synonymous with exceptional design, unparalleled quality, and a commitment to superior customer service. The brand is a collective of unique talents dedicated to shaping a legacy that honors the past, celebrates the present, and looks forward to an inspiring future.

1. Drive the boutique's sales to achieve commercial targets by setting individual goals and providing continuous feedback.
2. Enhance customer loyalty and expand clientele through targeted activities both in-store and externally.
3. Lead and coach the team in client relations across various communication platforms.
4. Promote the boutique's collections, manage special orders, and oversee repairs in line with company procedures.
5. Motivate and coordinate the boutique team, fostering a strong team spirit and conducting daily meetings.
6. Serve as the primary HR contact for the team, managing recruitment, integration, performance assessment, and disciplinary processes.
7. Ensure the safety and security of the store, identifying potential risks to management.
8. Analyze boutique KPIs, develop annual action plans, and maintain knowledge of competition and market trends.
9. Oversee the boutique's visual identity and ensure the proper functioning of IT tools.
10. Protect and monitor company stock.
11. Act as an ambassador for the Maison, promoting the boutique internally and externally, and organizing events to drive commercial results and enhance visibility.

1. Minimum of 10 years of experience in retail, with at least 2 years in a team management role.

1. Leadership and team development capabilities.
2. Results-oriented with a business-driven, energetic, and positive attitude.
3. Integrity and adherence to Maison and store procedures.
4. Strong interpersonal skills and empathy.
5. Autonomous with analytical and organizational skills.
6. Excellent communication skills and networking ability.
7. Fluency in English; French language skills are advantageous.

Minimum of 10 years in retail, including 2 years in a management position.

The position offers the opportunity to work with a prestigious luxury brand, contributing to its growth and legacy in a dynamic and inspiring environment.

Chaumet fosters a culture of excellence, innovation, and collaboration. The brand values integrity, creativity, and a commitment to quality, encouraging its team to embody these principles in their daily work.