Chaumet Assistant Project Manager, Care Services

Chaumet, a distinguished Parisian jewelry house, is a venerable member of the LVMH Group. Established in 1780 and located at the iconic Place Vendôme, Chaumet is renowned for its unique craftsmanship and contemporary vision, placing human and natural elements at the forefront of its commitments. As part of the LVMH conglomerate, Chaumet offers a dynamic environment that values diversity and encourages the expression of individual potential.

1. Manage and coordinate cross-functional projects to enhance the Care Services activity and improve customer experience.
2. Ensure data reliability and consistency through Power BI, supporting continuous service improvement.
3. Develop and optimize Power BI reports for precise tracking of service volumes, timelines, and performance.
4. Collect, analyze, and monitor KPIs based on reconciled and reliable data.
5. Lead and collaborate on projects with IT and Operational Performance teams to optimize Data BI tools and processes.
6. Actively contribute to CSR initiatives within Care Services, including audit preparation and documentation updates.
7. Integrate CSR principles into daily Care Services practices, identifying improvement opportunities.
8. Support operational teams by proposing and implementing solutions to enhance customer experience and operational efficiency.

1. Currently pursuing a Bachelor's or Master's degree (Bac+4/5) in Business, Engineering, or a related field.
2. Affinity for the luxury sector, particularly jewelry and watchmaking.

1. Proficiency in English and the full Microsoft Office suite.
2. Knowledge of Power BI is advantageous.
3. Strong organizational skills and the ability to manage multiple projects simultaneously.
4. Autonomous work ethic and strong team collaboration skills.

Entry-level position suitable for students or recent graduates.

Bachelor's or Master's degree in progress in Business, Engineering, or related field.

Opportunity to work in a prestigious luxury brand environment, gaining valuable experience in project management and CSR initiatives.

Chaumet fosters a culture of passion and knowledge transfer, driven by a creative and bold collective. The company values talent diversity and encourages every employee to express their potential, promoting a collaborative and innovative workplace.