Chaumet Assistant Project Manager - Care Services

Paris • France

Tuesday, April 15, 2025

Chaumet, a distinguished name in the realm of fine jewelry since 1780, is a pivotal entity within the LVMH conglomerate since 1999. Renowned for its Parisian craftsmanship and historical significance, Chaumet is currently undergoing a transformative phase, aligning itself with modernity and experiencing robust sales growth.

1. Conduct monthly analysis of global after-sales service data in collaboration with Care Services teams across subsidiaries.
2. Enhance and share Power Bi reports quarterly with various departments.
3. Participate in the deployment and rollout of the e-Care tool, including project management, specification, configuration, testing, and stakeholder coordination.
4. Assist in change management by developing training materials, organizing training sessions, and gathering user feedback for improvements.
5. Support the Care Manager and operations team with supplier analysis, special order management, and competitive benchmarking.
6. Develop and update Care Services communications and guidelines with market teams.
7. Propose solutions to enhance customer experience and operational efficiency.

1. Currently pursuing a Master's degree (Bac+4/5) in Business, Engineering, or a related field.
2. Affinity for the luxury and jewelry sectors.
3. Recognized for rigor, reliability, and organizational skills.

1. Fluent in English and proficient in Microsoft Office Suite.
2. Knowledge of SAP and Power BI is advantageous.
3. Strong organizational and initiative skills, capable of managing multiple projects simultaneously.

Entry-level position suitable for students or recent graduates.

Pursuing or completed a Master's degree in Business, Engineering, or equivalent.

Opportunity to work in a hybrid model, combining remote and on-site work at the Levallois logistics platform.

Chaumet fosters a culture of excellence and innovation, deeply rooted in its rich heritage and commitment to craftsmanship. As part of LVMH, the company values diversity and inclusivity, encouraging the growth and development of all talents.