Chanel Watches and Fine Jewelry Specialist

Miami • USA

Thursday, October 9, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations and innovative spirit. As part of the esteemed fashion conglomerate, Chanel offers an unparalleled work environment that fosters creativity and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within the luxury fashion industry.

1. Lead the development of new customers by converting walk-in traffic into clients through creating energy and excitement around the watches and fine jewelry category.
2. Optimize and elevate the client experience by providing prompt, professional, warm, and courteous service.
3. Build genuine relationships with clients through thoughtful and consistent outreach.
4. Demonstrate a proactive attitude to constantly raise the level of service provided and consistently exceed client expectations.
5. Manage repairs and maintain consistent follow-up with clients regarding aftersales.
6. Maintain visual standards in partnership with the watches and fine jewelry category manager and regional visual merchandising team.
7. Participate in cycle counts to maintain accurate WFJ inventory management.

1. Minimum 3 years of related experience in a luxury retailer or relevant client-facing role.
2. Proven success in achieving sales goals.
3. Minimum High School Diploma.

1. Expertise in Watches and Fine Jewelry.
2. Ability to thrive in a team environment and work collaboratively.
3. Entrepreneurial mindset with an understanding of and passion for client experience and development.
4. Excellent communication skills.
5. Foreign language skills preferred.

Minimum 3 years of related experience in a luxury retailer or relevant client-facing role with a diverse client base.

Minimum High School Diploma

The anticipated hourly rate range for this position is $36.00 through $38.50. Base salary is one component of the total compensation for this position. Other components may include additional compensation, benefits, and perks.

Wellbeing resources include dedicated paid time off for wellbeing and a Wellbeing fund. Family and caregiving benefits include parental leave, fertility support, and Care.com Membership. Generous paid time off policies include vacation, holiday, sick, and volunteer days. 401K and other incentives, robust healthcare offerings, life insurance, and commuter transit & parking benefits are also provided.

Chanel is deeply rooted in a culture that values history, heritage, and a commitment to social and cultural initiatives. The workplace environment is service-minded, fostering collaborative partnerships and relationships in a team-focused setting. The brand encourages professional growth and development through thoughtful career development workshops and self-directed learning modules.