Chanel Watches and Fine Jewellery Sales Specialist

North York • Canada

Friday, June 27, 2025

Chanel is a prestigious luxury fashion house renowned for its timeless elegance and innovative designs. As part of Chanel's commitment to excellence, the brand offers a dynamic and inclusive work environment that fosters personal and professional growth. Chanel operates under the umbrella of Chanel S.A., a privately held company that maintains its legacy of luxury and sophistication across the globe.

1. Maximize and support all sales opportunities while upholding Chanel's standards for Watches and Fine Jewellery.
2. Collaborate with Chanel Fashion Advisors to guide clients through the Watches and Fine Jewellery universe, fostering strong partner relationships.
3. Drive the Watches and Fine Jewellery business with a focus on client experience and sales.
4. Create exceptional client experiences by identifying their needs and preferences, and sharing brand stories and product expertise.
5. Acquire and apply high standards of product knowledge and selling skills to optimize sales across all categories, including high-end watches and high jewellery.
6. Act as the Watches and Fine Jewellery expert when collaborating with Fashion Advisors.
7. Maintain awareness of company and boutique sales targets, working towards commercial objectives and unit targets.
8. Collaborate with management, head office, and team members to support local events.
9. Complete necessary administrative tasks, adhering to procedures and policies.
10. Assist with regular stock level checks and ensure high-level aftersales care through attentive follow-up.
11. Maintain knowledge of current merchandising guidelines and uphold set standards.

1. 3+ years of luxury retail selling experience, preferably in a similar role or customer service setting.

1. Knowledge of operational standards and tasks.
2. Proven ability to drive and exceed individual and store results.
3. Ability to work in a fast-paced environment.
4. Excellent attention to detail.
5. Strong communication skills and ability to multitask.
6. Strong organizational and follow-up skills.
7. Professional presentation and behavior.

A minimum of 3 years in luxury retail selling, preferably within a similar role or customer service environment.

Chanel offers a collaborative and inclusive team environment, opportunities for personal and professional growth, and the chance to develop lasting relationships with clients.

Chanel is dedicated to fostering an inclusive culture that nurtures personal growth and collective progress. The brand values the uniqueness of each individual, enhancing team diversity, complementarity, and effectiveness. Chanel is committed to fair and accessible employment practices, providing accommodations for candidates with disabilities throughout the recruitment process.