Chanel Watch and Fine Jewelry Sales Advisor

Tokyo • Japan

Monday, March 3, 2025

Chanel, a prestigious name in luxury fashion, is renowned for its timeless elegance and innovative designs. As part of the global luxury conglomerate, Chanel offers unparalleled opportunities for professional growth and development within the fashion and luxury goods industry. The brand is committed to excellence and provides a dynamic work environment that fosters creativity and collaboration.

1. Provide exceptional customer service for watches and fine jewelry, including diamonds, colored stones, and precious metals.
2. Manage product repairs and communicate effectively with clients regarding service updates.
3. Offer hospitality services to clients, including beverage service.
4. Handle telephone inquiries and manage client information.
5. Utilize digital tools such as LINE Works for client communication.
6. Oversee product and equipment management, including inventory control and order processing.
7. Administer budget management, including sales and expenses.
8. Maintain boutique cleanliness and product displays.
9. Wrap products and prepare for events, including domestic travel assistance.
10. Engage in external sales activities and collaborate with partners and related departments.

1. Proven experience in luxury retail sales, particularly in watches and fine jewelry.
2. Strong customer service orientation with a focus on client satisfaction.
3. Excellent communication and interpersonal skills.

1. Proficiency in digital communication tools.
2. Strong organizational and inventory management skills.
3. Ability to manage budgets and financial reporting.

Minimum of 3 years of experience in luxury retail sales, preferably in watches and fine jewelry.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Chanel fosters a culture of innovation and excellence, where employees are encouraged to express their creativity and contribute to the brand's legacy. The work environment is collaborative, dynamic, and supportive, reflecting the brand's commitment to quality and luxury.