Chanel Tech Lead D365

Paris • France

Monday, August 4, 2025

CHANEL, a storied name in luxury fashion, was founded by Gabrielle Chanel and has since become synonymous with high-end creations, including Haute Couture, Prêt-à-Porter, leather goods, accessories, eyewear, perfumes, cosmetics, skincare, jewelry, and watches. As part of its commitment to ultimate luxury, CHANEL has acquired numerous specialized suppliers and artisans, many of whom are located at the 19M hub between Paris and Aubervilliers. The brand is dedicated to exceptional craftsmanship and places creativity at the core of its values.

1. Serve as the technical authority for solutions, focusing on architecture, integration, performance, and security.
2. Define technical directions for IT and application projects.
3. Collaborate with development, design, and project management teams to ensure clear understanding of requirements.
4. Establish technical specifications in collaboration with architecture and development teams.
5. Create a framework of technical standards and procedures.
6. Analyze and identify technical risks, conducting comprehensive assessments to validate solutions.
7. Oversee technical aspects of projects and development work, making architectural decisions in alignment with the Functional Architect.
8. Guide development in corrections and enhancements of existing solutions.
9. Identify and resolve bugs, drive continuous code improvement, and ensure adherence to development best practices.
10. Support project teams in technical decision-making with educational insights and impact analysis.
11. Design test plans, supervise and conduct testing, and contribute to test documentation to ensure solution stability.
12. Maintain detailed technical documentation on solutions and projects.
13. Ensure the operability of solutions throughout the project lifecycle.
14. Provide technical support to the support team on implemented project evolutions.
15. Ensure proper implementation of technical monitoring and maintenance procedures, supervising application quality.
16. Conduct technological watch on D365 expertise and solutions, as well as ERP and MRP topics, recommending suitable innovations.
17. Manage the legacy maintenance team for AX2012 in collaboration with Level 1 & 2 application support and integration teams.

1. Proven expertise in Microsoft D365 and AX2012, particularly F&O, CRM, and vendor portals.
2. Engineering degree with a specialization in computer science.
3. Minimum of 8 years of experience as a Tech Lead in an international company or IT services firm, preferably in retail or after-sales industries.
4. Methodical approach, problem-solving skills, and crisis management capabilities.
5. Technical curiosity and ability to analyze problems and propose solutions.
6. User-oriented mindset with an understanding of after-sales and e-commerce logistics operations.
7. Strong relational, communication, and leadership skills to integrate and lead project teams.
8. Proficiency in English.

1. Technical expertise in Microsoft D365 and AX2012.
2. Strong problem-solving and crisis management skills.
3. Ability to analyze and propose technical solutions.
4. User-oriented approach with a business understanding.
5. Excellent communication and leadership skills.
6. Proficiency in English.

A minimum of 8 years of experience in a Tech Lead role within an international company or IT services firm, preferably in the retail or after-sales sectors.

Engineering degree with a specialization in computer science.

Opportunities for growth and diverse career paths in a company that values individuality and diversity. CHANEL promotes a dynamic environment that fosters excellence and personal development.

CHANEL is an independent creative house that places people at the center of its operations. The company values excellence while encouraging personal growth and diversity, treating all candidates equitably. CHANEL's culture thrives on the uniqueness of its team members, contributing to the richness of the brand.