Chanel Supply Chain and Customer Service Intern

Paris • France

Wednesday, January 15, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of the global conglomerate, Chanel offers a dynamic and enriching work environment that emphasizes creativity, excellence, and diversity. The brand is committed to fostering a culture of inclusivity and professional growth, providing employees with opportunities to engage with its rich heritage and cutting-edge innovations.

1. Provide operational support for Trade, Free, and Retail flow management in collaboration with Supply Managers.
2. Ensure optimal service levels by managing allocation requests and communicating product availability to internal partners.
3. Handle transporter follow-ups and returns management.
4. Optimize retail stock through allocation arbitrages.
5. Participate in digital and innovation projects, contributing to process automation and continuous improvement.
6. Conduct weekly analysis of supply chain disruptions and communicate findings to boutiques and internal partners.
7. Manage and share Power BI dashboards to enhance logistics performance communication.
8. Prepare analyses to develop tailored action plans.

1. Bachelor's degree (Bac+5 equivalent) in a relevant field.
2. Demonstrated organizational skills and attention to detail.
3. Strong interpersonal skills with a successful track record in management, supply chain, or operations.

1. Proficiency in office tools, particularly Excel; familiarity with Power BI is advantageous.
2. Strong numerical and analytical skills.
3. Understanding of logistics challenges and solutions.

Previous experience in supply chain management or operations is required.

Bachelor's degree (Bac+5 equivalent) in a relevant field.

Chanel offers a comprehensive integration program, including training on the brand's history and products, opportunities to deepen retail knowledge, and professional networking through a Young Talent Community. The company values diversity and is committed to equitable treatment of all candidates.

Chanel fosters a culture of innovation and excellence, valuing the unique contributions of each team member. The company is dedicated to diversity and inclusivity, ensuring a supportive and dynamic workplace where creativity thrives.