Chanel Supplier Data and Experience Manager

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the Global Corporate team, Chanel ensures brand coherence across its Fashion, Fragrance & Beauty, and Watches & Fine Jewelry divisions worldwide. This role is integral to maintaining Chanel's high standards and global alignment.

1. Create and modify customer and supplier accounts in SAP FI/COUPA, ensuring data consistency across systems.
2. Communicate best practices regarding invoice documentation quality to streamline administrative processes.
3. Serve as the first level of internal control.
4. Manage daily operations by updating customer and supplier records across all Chanel entities.
5. Verify banking details with clients and suppliers, applying callback procedures using My Sis ID platform.
6. Ensure payment terms align with contractual conditions.
7. Maintain supplier database integrity by processing results from automated monthly maintenance robots, including account blocking and verification of SIRET, address, and VAT numbers.
8. Update tax identifiers for supplier recognition in invoice dematerialization tools and My Sis ID platform.
9. Guarantee invoice dematerialization and quality from suppliers, verifying receipt in Basware/Alusta/SAP tools.
10. Analyze and track supplier recognition errors and resolve invoice rejection issues.
11. Handle ad-hoc support requests related to supplier activation or accountant feedback.
12. Continuously improve paper invoice management to transform them into dematerialized flows (Cloudscan).
13. Communicate P2P flow management best practices and internal control rules to both external suppliers and internal teams, assisting suppliers with COUPA digital forms and BASWARE invoice submissions.

1. Higher education in Commerce/Economics/Management (BTS and/or Master I or equivalent).
2. Previous experience in a similar role within a demanding and fast-paced environment, ideally in an international company's accounts payable team.

1. Excellent communication skills to guide suppliers and internal Chanel services in procedure compliance.
2. Meticulous and organized with a proactive approach.
3. Strong interpersonal skills and team spirit.
4. Proficiency in office tools, with SAP being advantageous.
5. Fluent in English for daily written communication, with confidence in oral communication.
6. Mandatory proficiency in French, with Italian as a plus.

A minimum of one year in a similar position, preferably within an international company's accounts payable team.

Bachelor's degree or higher in Commerce, Economics, or Management.

Chanel offers a dynamic work environment with opportunities for professional growth and development within a globally recognized luxury brand.

Chanel fosters a culture of excellence, innovation, and collaboration, encouraging employees to contribute to the brand's legacy while supporting their professional aspirations.