Chanel Store Manager - Fragrance and Beauty

Haikou • China

Friday, September 26, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations in fashion, fragrance, and beauty. As part of the Chanel family, employees are immersed in a culture that values creativity, innovation, and excellence. The brand is committed to maintaining its prestigious position in the luxury market, offering an inspiring environment for professional growth and development.

1. Lead and inspire a dynamic team to deliver unparalleled customer service experiences.
2. Maintain close collaboration with internal departments to achieve business objectives and uphold Chanel's leadership in the fragrance and beauty retail sector.
3. Implement comprehensive customer service processes within an omnichannel retail environment.
4. Promote brand culture and vision through exceptional customer service.
5. Guide a large team to meet performance targets and individual goals.
6. Collaborate with the training team to foster personal and professional growth among store employees.
7. Ensure operational efficiency by adhering to headquarters' guidelines.
8. Enhance customer loyalty through outstanding service.
9. Leverage unique insights to influence brand business strategies.

1. Exceptional leadership and strategic thinking abilities.
2. Proven track record in enhancing team execution and collaboration.
3. Ability to lead by example and develop team competencies.
4. Strong curiosity and adaptability.
5. Passion for learning and maintaining high enthusiasm.
6. Appreciation for art and familiarity with the luxury industry.

1. Strong leadership and team management skills.
2. Strategic planning and execution.
3. Excellent communication and interpersonal skills.
4. Ability to foster a collaborative team environment.
5. Proficiency in customer service excellence.

Significant experience in a leadership role within the luxury retail sector, particularly in fragrance and beauty.

Chanel offers a wealth of opportunities for professional growth, a collaborative work environment, and the chance to be part of a prestigious global brand.

Chanel's workplace culture is deeply rooted in creativity, innovation, and a commitment to excellence. Employees are encouraged to explore their passions and contribute to the brand's legacy of luxury and sophistication.