Chanel Social Media Planner

Tokyo • Japan

Friday, March 7, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of the global luxury conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand is committed to fostering a dynamic and inclusive workplace where creativity and excellence are at the forefront.

1. Collaborate with the Social Media Manager and internal stakeholders to execute the communications strategy for platforms such as LINE and X.
2. Coordinate with the Client Engagement team to optimize targeting and content distribution, leveraging the client database and CRM program to enhance customer loyalty.
3. Monitor and analyze social media posts to assess performance and improve effectiveness.
4. Oversee daily operations, including managing content posting calendars and directing internal teams and external agencies.
5. Guide and collaborate with the Social Media Planner and Assistant to ensure cohesive efforts.
6. Facilitate communication with local divisions and global teams to share insights and drive projects forward.
7. Work closely with LINE and X communications and marketing teams to define objectives and create platform synergies.
8. Manage budgets in collaboration with internal teams and external agencies.
9. Disseminate information across teams, including Integrated Media, Research & Insights, and Omni-Channel Platform, to enhance social media content.
10. Provide stakeholders with updates on social media algorithms, platform news, and trends.

1. Native proficiency in Japanese and business-level English proficiency (TOEIC score of 830 or above).
2. Minimum of 5 years of experience in social media, digital marketing, or CRM.
3. Proven communication skills and a positive approach to negotiations and proposals.
4. Experience with social media posting and analytical tools.
5. Ability to multitask and thrive in a fast-paced environment.
6. Experience in the luxury industry is advantageous.

1. Advanced proficiency in social media platforms and tools.
2. Strong analytical and strategic planning skills.
3. Excellent communication and interpersonal abilities.
4. Proficiency in managing multiple projects simultaneously.
5. Budget management expertise.

A minimum of 5 years in social media, digital marketing, or CRM, preferably within the luxury industry.

Completion of degree-level education.

Chanel offers a comprehensive benefits package, including health insurance, retirement plans, and generous employee discounts.

Chanel is dedicated to cultivating a culture of innovation, inclusivity, and excellence. Employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and sophistication. The workplace environment is dynamic, collaborative, and supportive, fostering both personal and professional growth.