Chanel Senior Rewards Manager

Shanghai • China

Friday, April 11, 2025

Chanel, a distinguished name in luxury fashion, is renowned for its commitment to timeless elegance and innovation. As part of a global conglomerate, Chanel is at the forefront of the luxury industry, continually evolving to meet the demands of a dynamic market. The company is dedicated to fostering a holistic client and retail-centric approach, ensuring that its workforce is equipped with the skills and motivation to thrive in an omni-channel business environment.

1. Optimize and implement innovative rewards programs, leveraging people analytics and digital tools.
2. Conduct in-depth analysis of retail compensation effectiveness and propose enhancements.
3. Lead scenario planning and modeling to address evolving business needs and drive desired behaviors.
4. Collaborate with business and finance teams to monitor and optimize retail variable cost spending.
5. Enhance governance mechanisms for reward functions to ensure compliance and accuracy.
6. Develop and implement system roadmaps to improve transparency in retail incentive schemes.
7. Support retail compensation analytics across APAC markets, utilizing insights from China.
8. Perform people cost analysis to support budget cycles and provide cost forecasting insights.
9. Develop HR dashboards and tracking metrics to support decision-making processes.
10. Provide consultancy on job evaluation, mobility, and annual compensation reviews.
11. Manage and support various rewards-related projects as assigned.

1. Bachelor's degree in Business, Finance, Economics, Mathematics, or related discipline.
2. Fluency in Chinese and English.

1. Expertise in rewards CoE management, particularly in multinational or retail organizations.
2. Strong data modeling and analytical skills with the ability to derive insights.
3. Meticulous, organized, and results-oriented with high learning agility.
4. Ability to prioritize, manage multiple projects, and meet deadlines.
5. Strong interpersonal skills for engaging with stakeholders at all levels.
6. Experience in implementing rewards projects in local markets under regional/global designs.
7. Proficiency in interpreting data and applying modeling methodologies.
8. Knowledge of retail sales commission/incentive plan design is advantageous.
9. Familiarity with job evaluation methodologies is beneficial.
10. Proficiency in HRIS, Power BI, or other analytical tools.
11. Strong written and verbal communication and presentation skills.
12. Agility in dealing with uncertainty, change, and ambiguity.
13. Innovative, proactive, and customer-oriented mindset.

Minimum of 6-8 years in rewards CoE management, preferably within multinational organizations or the retail sector.

Bachelor's degree in Business, Finance, Economics, Mathematics, or related discipline.

Comprehensive benefits package including health insurance, retirement plans, and employee discounts.

Chanel fosters a culture of innovation and elegance, encouraging employees to embrace creativity and excellence. The company values diversity and inclusivity, promoting a collaborative and supportive work environment where employees can thrive and contribute to the brand's legacy.