Chanel Senior Group Director, Fashion Retail

Boston • USA

Wednesday, October 15, 2025

Chanel is a prestigious luxury fashion brand renowned for its timeless elegance and innovative designs. As part of the broader luxury conglomerate, Chanel offers a unique work environment that fosters personal growth and collective progress. The company is committed to creating an inclusive culture that values diversity and the unique perspectives of each employee, contributing to the brand's continued success and leadership in the fashion industry.

1. Act as the regional voice, providing strategic recommendations to support the retail business and setting objectives for boutiques in the region.
2. Champion a client-centric mindset across all levels of the boutique organization.
3. Collaborate with counterparts from Watches and Fine Jewelry, Fragrance and Beauty divisions, and regional partners to ensure a seamless client experience.
4. Galvanize boutique leaders around Chanel's vision and strategic priorities.
5. Identify industry trends and maintain awareness of competitor activities.
6. Encourage employee development and foster a culture of continuous improvement.
7. Provide consistent vision on talent evaluation and performance management.
8. Champion Diversity & Inclusion initiatives in partnership with relevant stakeholders.
9. Instill an operational mindset and support operational efficiency across boutique functions.
10. Ensure compliance with internal and external regulations, including loss prevention and employment laws.

1. Minimum of 7 years of experience in a multi-boutique or store environment.
2. Bachelor’s degree or equivalent experience preferred.
3. Strong presence in boutique environments.
4. Ability to travel extensively, up to 60%, including international trips.

1. Strong communication skills, both verbal and written.
2. Excellent relationship-building and influencing skills.
3. Analytical strength to identify business trends and provide strategic recommendations.
4. Strong critical thinking and independent judgment capabilities.
5. Proficiency in MS Office applications – Word, Excel, and PowerPoint.

Minimum of 7 years in a multi-boutique or store environment, with a focus on leadership and client service.

Bachelor’s degree or equivalent experience preferred.

The anticipated base salary range is $172,000 to $225,000, with additional variable pay, bonus potential, and benefits.

Chanel offers a comprehensive benefits package including flexible work options, wellbeing resources, family and caregiving benefits, generous paid time off, robust healthcare offerings, and retirement incentives.

Chanel fosters a culture of inclusivity, collaboration, and continuous improvement. The company is dedicated to Diversity & Inclusion, encouraging employees to engage with their communities and contribute to sustainability efforts. Chanel supports cultural engagement and offers career and leadership development opportunities.