Chanel Senior Group Director, CIO Office Portfolio & Performance

New York • USA

Tuesday, June 3, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of a global conglomerate, Chanel offers a unique work environment that fosters personal growth and professional development. The company values diversity and inclusion, believing that the uniqueness of each individual enhances team effectiveness and creativity.

1. Drive and communicate the technology strategy, aligning priorities with the US CIO Office, Divisional Partners, and Global CIO Office Community.
2. Oversee strategic planning, portfolio management, and product guidance, assessing portfolio performance metrics and delivery metrics.
3. Produce data and metrics to enable decision-making concerning business priorities, timing, spend, and people allocation on projects and services.
4. Define and enforce standards, processes, and policies for portfolio management.
5. Collaborate with Tech Leadership Team, Fashion, Fragrance & Beauty, Watches & Fine Jewelry, and Corporate Teams to manage portfolio governance.
6. Work with the Chanel US Transformation Office and Global and Regional CIO offices to secure the 2030 strategic vision, find cost savings, and improve data quality.
7. Foster AI development and promote new and modern ways of working, such as services-oriented and agile product management.
8. Inform and recommend actions regarding technology portfolio progress, risks, and updates at monthly business governance meetings.

1. Minimum of 12 years' experience with 8+ years in IT portfolio management or governance, and 2+ years in people management.
2. Experience in a comparable leadership role, with a focus on exceptional service and organizational excellence.

1. Exceptional project and portfolio management skills, including prioritization, efficient workflow management, and capacity forecasting.
2. Advanced proficiency in PowerPoint and Excel, with a demonstrated ability to create executive-level summaries, visualize data, and analyze historical trends.
3. Outstanding written and verbal communication abilities, coupled with excellent interpersonal skills.
4. A structured approach to resolving portfolio challenges and optimizing decision-making.
5. Willingness to challenge the status quo and introduce new methodologies or technologies to improve portfolio performance.
6. Strong familiarity with Product & Project Management KPIs and organizational metrics such as OKRs.

Minimum of 12 years' experience with 8+ years in IT portfolio management or governance, and 2+ years in people management.

Bachelor's in IT, Business Administration, or related field (Master's or MBA is a plus).

The anticipated base salary range for this position is $175,000-$210,000. Base salary is one component of the total compensation for this position. Other forms of variable pay may include bonus potential, benefits, and/or perks.

Chanel offers a comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K, robust healthcare offerings, life insurance, and additional perks such as commuter transit and parking benefits.

Chanel is dedicated to fostering a culture of diversity and inclusion, encouraging a respectful and empathetic workplace. The company supports employee growth through various development programs and community engagement initiatives. Chanel is committed to sustainability and cultural engagement, aligning with global efforts to address climate change and support the arts.