Chanel Senior Digital Specialist

Hamburg • Germany

Tuesday, August 26, 2025

Chanel, a prestigious name in luxury fashion and beauty, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers a dynamic work environment where creativity and excellence are at the forefront. The company is committed to fostering an inclusive culture that values diversity and personal growth, ensuring that each team member can contribute to the brand's enduring legacy.

1. Oversee the daily operations and ongoing optimization of the online shop and e-retailer brand rooms, focusing on the Fragrance & Beauty division.
2. Manage the e-retail business, including onboarding, campaign planning, execution, performance tracking, and partner relationships.
3. Drive e-commerce, digital, and omni-channel initiatives to enhance the customer journey and brand presence.
4. Lead and support projects related to innovation, e-retail, and e-commerce from ideation to roll-out.
5. Develop and implement strategies to drive sales and traffic across all digital and omni-channel touchpoints.
6. Identify and test new tools and growth opportunities.
7. Collaborate with key stakeholders in the market and European region to deliver a seamless online and omni-channel customer journey and provide valuable market insights.
8. Ensure all digital activities comply with brand guidelines and legal requirements.
9. Stay updated with industry trends, best practices, and emerging technologies in e-commerce, omni-channel, and digital wholesale.

1. University degree in business economics, digital, marketing, or a related field.
2. Several years of work experience in an e-commerce environment with a focus on data analytics, omnichannel, and project management.

1. Proficiency in digital/e-commerce tools and data management platforms such as Power BI, Google Analytics, Excel, and Salesforce.
2. Excellent communication skills in English and German.
3. Strong analytical skills with a passion for data-driven analysis and strategic planning.
4. Ability to challenge existing processes to create efficient workflows.
5. Interest in navigating a dynamic and evolving digital business environment.

Several years of experience in an e-commerce environment with a strong focus on data analytics, omnichannel, and project management.

University degree in business economics, digital, marketing, or related field.

Chanel offers a collaborative team spirit and an inspiring company culture, with a central office located in Hamburg's HafenCity. Employees benefit from extensive digital tools, remote working options, individual development opportunities, wellbeing programs, exclusive conditions for fashion and beauty products, six weeks of vacation, one Wellbeing Day, and two days for social volunteering per year.

Chanel is dedicated to creating an inclusive culture that nurtures personal growth and contributes to collective progress. The company values the uniqueness of each individual, which enhances the diversity, complementarity, and effectiveness of its teams.