Chanel Sales Support Intern

Lausanne • Switzerland

Friday, February 28, 2025

Chanel, a globally renowned luxury brand, is synonymous with elegance, style, and innovation. As part of the larger Chanel group, the company offers unparalleled opportunities for growth and development within the luxury fashion and beauty industry. Chanel is committed to excellence and seeks individuals who are passionate about luxury and dedicated to delivering exceptional customer experiences.

1. Welcome and assist clients by providing personalized attention and service.
2. Contribute to the excellence of the client experience by learning bespoke service techniques, including makeup application, skincare, and fragrance discovery.
3. Support sales experts in achieving sales goals.
4. Assist the team in managing inventory and restocking.
5. Participate in the setup of merchandise displays and highlight new products.
6. Adapt to and respect the guidelines set by sales experts and the store, including punctuality, cleanliness, orderliness, expertise, and grooming.

1. Excellent presentation and customer service skills.
2. Passion for the brand, beauty, and luxury cosmetics sales.
3. Strong interpersonal skills with the ability to adapt to a demanding clientele.
4. Dynamic, meticulous, and eager to learn to excel in brand knowledge and history.
5. Proficiency in English; additional languages are appreciated.

1. Customer service
2. Sales support
3. Inventory management
4. Merchandising
5. Communication

No prior experience required, but a keen interest in luxury cosmetics and customer service is essential.

Opportunity to gain hands-on experience in a prestigious luxury brand and learn from industry experts.

Chanel fosters a culture of elegance, innovation, and excellence. The company values dedication, passion, and a commitment to delivering unparalleled customer experiences. Employees are encouraged to grow and develop within a supportive and dynamic environment.