Chanel Sales Operations and Administration Assistant Intern

Paris • France

Monday, February 17, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the esteemed Chanel group, the Watch and Fine Jewelry Division epitomizes the brand's commitment to excellence and sophistication. This division offers a unique opportunity to engage with a highly selective retail network, ensuring that each collection is showcased with unparalleled distinction.

1. Serve as the primary contact for retailers regarding finished products, accessories, spare parts, and packaging.
2. Communicate product availability, order status, and pricing information to retailers.
3. Process orders and coordinate with warehouses for order preparation, invoicing, and delivery.
4. Verify payment terms and manage client follow-ups in collaboration with the accounting department.
5. Organize returns to the warehouse and manage credit issuance instructions.
6. Support retailers in the deployment and training of the new HORIZON internal platform.
7. Act as the main contact for boutiques regarding finished products, accessories, spare parts, and packaging.
8. Coordinate order entry and delivery instructions based on client requirements.
9. Manage inter-boutique transfers and oversee packaging order tracking through a new application.
10. Update and maintain the Stock Process Book.
11. Handle stock exchange requests between France, Europe, and international locations.
12. Participate in the deployment of digital tools and assist teams in adopting new functionalities.
13. Monitor and analyze tool and service performance, creating dashboards with relevant KPIs.

1. Currently pursuing a Bachelor's or Master's degree (Bac +4/5) with a focus on Retail or related fields.
2. Previous experience in retail, such as an internship or apprenticeship, is preferred.

1. Strong analytical skills with attention to detail and organizational prowess.
2. Excellent interpersonal and communication skills.
3. Proficiency in office software, particularly Excel and PowerPoint.

Ideal candidates will have prior experience in a retail environment, gained through internships or similar roles.

Pursuing a Bachelor's or Master's degree (Bac +4/5).

Chanel offers a comprehensive onboarding program, including training on the brand's history and products. Interns will deepen their retail knowledge and enhance communication skills by interacting with various European departments. Participation in events and integration into the Young Talent Community will provide networking opportunities. Chanel is committed to diversity and equitable treatment of all candidates.

Chanel fosters a culture of inclusivity and diversity, valuing the unique contributions of each team member. The company is dedicated to creating a fair and equitable workplace, where creativity and collaboration thrive. Employees are encouraged to grow and develop within a supportive and dynamic environment.