Chanel Sales Manager

Vienna • Austria

Thursday, February 12, 2026

Chanel, a privately held company headquartered in Paris and London, is renowned for its commitment to quality, design, and tradition, reflected in its exquisite creations. The brand is dedicated to sustainable development through its climate strategy, CHANEL Mission 1.5°, and actively supports the socio-economic improvement of women and girls worldwide via the Fondation CHANEL. Innovation, creativity, and cultural thinking are fostered through the CHANEL Culture Fund.

1. Optimize, implement, and manage sales processes within the boutique.
2. Analyze KPIs and develop action plans.
3. Ensure compliance with internal guidelines across all sales operations.
4. Create staffing, travel, and vacation schedules.
5. Provide professional leadership to sales staff.
6. Ensure exceptional service experiences for international clients.
7. Strategically build local and international clientele using digital tools.
8. Collaborate closely with the Fashion Training team.

1. Several years of experience, ideally in a leadership position within the retail sector.
2. Completed commercial training or degree.
3. Expertise in handling discerning clients with a high level of service orientation and commitment.

1. Result-oriented mindset and strategic abilities.
2. Digital affinity and proficiency in MS Office.
3. Proficiency in German and English; additional languages are advantageous.

Several years of experience, ideally in a leadership position within the retail sector.

Completed commercial training or degree.

A minimum annual salary of EUR 56,000 gross for 38.5 hours per week, with potential for overpayment based on qualifications.

Luxurious and pleasant working environment with extensive digital equipment, long-term development opportunities, international training, additional wellbeing offers (including meal allowance, fitness contribution, language courses, massages, Spotify, etc.), monthly hairdressing budget, and the opportunity to purchase exclusive fashion and beauty products at preferred rates. Five weeks of vacation plus a Wellbeing Day.

Chanel fosters a luxurious and innovative workplace culture that emphasizes sustainability, creativity, and cultural engagement. The company values strategic thinking and service excellence, offering a supportive environment for professional growth and development.