Chanel Sales Manager - Fragrance and Beauty
Chanel, a prestigious name in the luxury fashion and beauty industry, is renowned for its timeless elegance and commitment to innovation. As part of a global conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand's dedication to excellence is reflected in its workforce, which is encouraged to embody the spirit of independence and creativity championed by Mademoiselle Chanel herself.
- Lead and manage a sales team to ensure alignment with Chanel's strategic objectives and boutique goals.
- Supervise, train, and coach team members to achieve high levels of product expertise and customer service excellence.
- Organize and oversee the sales floor to optimize customer experience.
- Conduct performance evaluations and set objectives for team members.
- Identify, recruit, and retain top talent within the team.
- Develop and implement action plans to drive business growth and performance in line with brand strategy.
- Regularly report sales activities and results to the Boutique Manager.
- Ensure adherence to procedures and optimize the use of available tools.
- Implement visual merchandising guidelines to maintain an inviting and organized sales environment.
- Create personalized customer experiences and foster long-term client relationships.
- Collaborate with department store management to enhance brand presence.
- Represent Chanel at internal and external events to promote brand visibility.
- Minimum of 5 years of experience in a similar role within the fragrance and beauty sector.
- Strong leadership and team management skills.
- Excellent interpersonal and communication abilities.
- Proactive with a strong business acumen and analytical skills.
- Adaptability in a fast-paced and evolving environment.
- Cultural awareness and openness.
- Fluency in English.
- Leadership and team management
- Customer service excellence
- Sales strategy and execution
- Performance evaluation
- Talent recruitment and retention
- Business analysis
- Visual merchandising
- Interpersonal communication
- Cultural adaptability
A minimum of 5 years in a similar managerial role within the fragrance and beauty industry is required.
Chanel offers a comprehensive benefits package, including opportunities for professional development, a dynamic work environment, and the chance to work with a globally recognized luxury brand.
Chanel values diversity and individuality, fostering a workplace culture that encourages creativity, collaboration, and the pursuit of excellence. Employees are seen as ambassadors of the brand, embodying its rich heritage and innovative spirit.