Chanel Sales Manager - Fine Jewelry and Watches

Paris • France

Friday, August 1, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of this illustrious brand, the Fine Jewelry and Watches division upholds the legacy of Mademoiselle Chanel by offering exquisite collections that adorn women with unparalleled sophistication. Chanel is committed to fostering a diverse and inclusive workplace, valuing the unique contributions of each team member.

1. Lead and manage a team to ensure alignment with Chanel's strategic objectives and boutique goals.
2. Supervise, train, and coach the team to achieve high levels of product expertise and customer experience.
3. Organize and oversee the sales floor, ensuring optimal presentation and customer engagement.
4. Conduct performance evaluations and set objectives during annual reviews.
5. Contribute to talent identification, recruitment, and retention strategies.
6. Develop and monitor individual skill development plans.
7. Drive sales activities to achieve targets and enhance business performance.
8. Implement action plans to align with brand vision and strategy, focusing on revenue, customer experience, and loyalty.
9. Provide regular reports to the Boutique Director on team activities and outcomes.
10. Ensure adherence to procedures and optimize the use of available tools.
11. Implement Visual Merchandising guidelines to maintain an inviting and organized space.
12. Create personalized customer experiences to build lasting relationships, leveraging Chanel's brand culture and expertise.
13. Represent Chanel at internal and external events, enhancing brand visibility.

1. Proven experience in sales within the fine jewelry and watches sector.
2. Strong leadership and team management skills.
3. Excellent interpersonal and communication abilities.
4. Proactive with strong listening and adaptation skills in a dynamic environment.
5. Passion for performance and challenges.
6. Cultural openness and sensitivity.

1. Fluency in English.
2. Strong leadership and team management.
3. Excellent communication and interpersonal skills.
4. Ability to adapt and thrive in a fast-paced environment.
5. Proficiency in sales and customer relationship management.

Substantial experience in sales, particularly in the luxury jewelry and watch industry, with a focus on leadership and team management.

Chanel offers a dynamic and inclusive work environment, opportunities for professional growth, and the chance to represent a globally recognized luxury brand.

Chanel fosters a culture of excellence, innovation, and inclusivity. The brand values diversity in all its forms and is committed to providing equitable opportunities for all employees. The workplace is characterized by a collaborative spirit and a dedication to maintaining the highest standards of luxury and customer service.