Chanel Sales Manager - Fine Jewelry and Watches

Paris • France

Monday, July 21, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations in fashion, jewelry, and watches. As part of the esteemed Chanel brand, employees are immersed in a culture that values creativity, innovation, and the highest standards of craftsmanship. Chanel is committed to fostering a diverse and inclusive workplace, celebrating the unique contributions of each team member.

1. Lead and manage a boutique team to ensure alignment with Chanel's strategic goals and boutique objectives.
2. Supervise, train, and coach team members to achieve high levels of product expertise and customer experience.
3. Organize and oversee the sales floor to optimize customer engagement and sales performance.
4. Conduct performance evaluations and set individual development goals for team members.
5. Identify, recruit, and retain top talent within the industry.
6. Monitor sales activities to ensure achievement of sales targets and implement strategies to enhance business performance.
7. Regularly report to the Boutique Director on team activities and performance metrics.
8. Ensure adherence to company procedures and optimize the use of available tools and resources.
9. Implement Visual Merchandising guidelines to maintain an inviting and organized boutique environment.
10. Create personalized customer experiences to foster long-lasting client relationships and brand loyalty.
11. Represent Chanel at internal and external events to enhance brand visibility and reputation.

1. Proven experience in sales within the luxury jewelry and watch sector.
2. Strong leadership and team management skills.
3. Excellent interpersonal and communication abilities.
4. Proactive, adaptable, and capable of thriving in a dynamic environment.
5. Fluency in English is required.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy and execution
4. Interpersonal communication
5. Adaptability and problem-solving

Extensive experience in luxury sales, particularly in fine jewelry and watches, with a proven track record of achieving sales targets and leading a team.

Bachelor's degree in Business, Marketing, or a related field is preferred.

Chanel offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

Chanel's workplace culture is one of sophistication and excellence, where creativity and diversity are celebrated. Employees are encouraged to innovate and contribute to the brand's legacy of luxury and style.