Chanel Sales Assistant Intern

Paris

Tuesday, January 7, 2025

Chanel is a luxury fashion brand known for its unique and bold style, embodying the values of freedom, femininity, and creativity cherished by Gabrielle Chanel. The brand is committed to radical creation and exceptional craftsmanship, offering a continuous dream experience to its clients.

1. Ensure smooth client reception as the primary contact for key stakeholders such as reception hosts, client marketing, stock, cash desk, and tea service.
2. Support the sales team by preparing salons and managing appointments in the boutique.
3. Suggest silhouettes for key accounts during buying sessions.
4. Manage transfers, deliveries, shipments, and returns.
5. Assist sales staff with reservation follow-ups and management of entrusted items.
6. Know and apply procedures for after-sales service and alterations.
7. Support sales staff in handling customer requests and special orders for key accounts.

1. Experience in customer-facing roles.

1. Solution-oriented with excellent interpersonal skills.
2. Strong organizational abilities.
3. Team spirit, reliability, discretion, agility, and a strong sense of service.
4. High sensitivity to fashion and culture.
5. Proficiency in English and digital tools.

Experience in customer-facing roles is required.

Includes an integration program with training on the history and products of Chanel, opportunities to deepen retail knowledge, and develop communication skills across various European services. Participation in a Young Talent Community to build a professional network.

Located in Paris, the workplace culture at Chanel values diversity and is committed to treating every application fairly. The company fosters a rich team environment through the uniqueness of each individual.