Chanel Sales & Engagement Manager

Geneva • Switzerland

Tuesday, June 17, 2025

Chanel, a globally renowned luxury brand, is part of a prestigious conglomerate known for its exceptional craftsmanship and timeless elegance. As an employer, Chanel offers a unique opportunity to be part of a storied heritage, fostering innovation and excellence in the luxury fashion industry.

1. Oversee sales management for the local Swiss market, ensuring the achievement of strategic goals and performance metrics.
2. Coordinate and drive commercial objectives across Swiss Markets, including Mexico, Brazil, LATAM, and India, in collaboration with local teams.
3. Manage relationships with authorized retailers through regular field visits to strengthen ties and ensure optimal follow-up.
4. Define and achieve sales targets by implementing tailored actions and presenting new product performances.
5. Negotiate and deploy a comprehensive 360° animation plan, coordinating with Marketing and Merchandising departments.
6. Organize and coordinate visits to the manufacture to showcase Chanel's unique watchmaking expertise.
7. Plan and lead events with retailers, representing Chanel during key moments such as product launches and VIP visits.
8. Conduct training sessions for sales teams of authorized retailers and manage the Brand Ambassador program.
9. Implement and monitor the E-learning 2025 program to ensure its adoption and effectiveness.
10. Animate the regional Watch and Jewelry community, supporting wholesale and boutique networks to boost revenue and brand visibility.
11. Coordinate participation in Watches & Wonders and related activities.
12. Collaborate on distribution strategy, including business cases, openings, closures, and contracts with market teams and Finance and Marketing departments.
13. Define model stocks, sales forecasts, and assortments with the product merchandiser to optimize offerings.
14. Develop the regional training plan for distribution networks, aligning with strategic priorities.
15. Oversee regional deployment of Inside W&FJ and monitor completion rates to ensure team engagement.
16. Supervise training for boutique openings, ensuring optimal team preparation.
17. Conduct train-the-trainer sessions with Area Sales Managers and Fashion Trainers, sharing best practices.

1. Fluency in German and English.
2. First experience in sales and learning, with knowledge and interest in the Swiss Watch and Jewelry market as an asset.
3. Minimum of 3 years of experience in marketing within luxury, cosmetics, or FMCG sectors.

1. Strong team collaboration and interpersonal skills.
2. Curiosity and proactive problem-solving abilities.
3. Excellent communication and negotiation skills.

A minimum of 3 years of experience in marketing within the luxury, cosmetics, or FMCG sectors is required.

Chanel offers a dynamic and cohesive team environment, opportunities for professional growth, and immersion in the brand's rich history and heritage.

Chanel fosters a culture of excellence, innovation, and collaboration, deeply rooted in its rich history and commitment to luxury craftsmanship. The work environment is dynamic and supportive, encouraging professional growth and creativity.