Chanel Sales Administration Assistant

Paris • France

Monday, March 17, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of a global conglomerate, Chanel offers unparalleled opportunities for growth and development within a culture that values diversity and individuality. The brand is committed to fostering an inclusive environment that encourages personal and professional advancement, contributing to the collective success of its esteemed team.

1. Manage order processing from receipt to dispatch autonomously.
2. Update sales report files and follow up with clients as necessary.
3. Maintain order tracking dashboards.
4. Prepare and provide clients with necessary customs clearance support files.
5. Conduct administrative follow-up for the Travel Retail sales force in the region, including database updates.
6. Act as the daily interface with international clients and internal teams (Marketing, Shipping, Sales Managers abroad) for administrative, commercial, or logistical issues.

1. Bachelor's degree or equivalent in a related field.
2. Experience in sales administration is preferred.

1. Strong administrative rigor and ability to manage priorities.
2. Excellent customer service orientation.
3. Proficiency in English and French, both written and spoken.
4. Strong numerical aptitude and organizational skills.
5. Ability to work under pressure and meet deadlines.
6. Proficiency in Excel; knowledge of SAP is advantageous.

Experience in sales administration is preferred, demonstrating the ability to manage priorities and maintain customer service excellence.

Bachelor's degree or equivalent in a related field.

Chanel offers a dynamic work environment that supports personal growth and professional development, encouraging employees to contribute to the brand's legacy of excellence.

Chanel is dedicated to cultivating a workplace culture that celebrates diversity and fosters inclusivity, believing that each individual's uniqueness enhances the team's overall effectiveness and creativity. The brand values the potential and experience each employee brings, contributing to the Maison's enduring success.