Chanel Retail Supervisor

Panama City • Panama

Wednesday, April 30, 2025

Chanel, a prestigious name in the luxury fashion and beauty industry, is renowned for its timeless elegance and innovative designs. As part of the esteemed conglomerate, Chanel offers a dynamic work environment that fosters creativity and excellence. Employees are encouraged to contribute to the brand's legacy while enjoying opportunities for personal and professional growth.

1. Manage and supervise retail staff across counters and fragrance-only locations.
2. Coordinate the shipping and setup of promotional materials and displays.
3. Assist customers and staff during business hours to ensure a high level of service.
4. Ensure net sales and wholesale targets are met and aligned with expectations.
5. Monitor and verify pricing accuracy and evaluate staff performance.
6. Identify consumer trends and maintain inventory levels to meet demand.
7. Ensure compliance with health and safety standards and local laws.
8. Handle customer inquiries, complaints, and issues effectively.
9. Supervise merchandising and monitor campaign performance at points of sale.
10. Define and manage sales and expense budgets, ensuring investments yield expected returns.
11. Implement marketing plans and coordinate media schedules in collaboration with relevant departments.
12. Lead and motivate a team, including recruitment, training, and performance evaluation of retail staff.

1. 3+ years of management experience in the luxury or beauty industry.
2. Fluency in English and Spanish.
3. Bachelor's degree in business administration, sales, or a related field.

1. Strong negotiation and stakeholder management skills.
2. Proficiency in data analysis and commercial strategy development.
3. Advanced Microsoft Excel and MS Office Suite skills.
4. Excellent organizational, communication, and teamwork abilities.
5. Ability to manage and develop people through effective coaching and feedback.

A minimum of three years in a management role within the luxury or beauty sector, with a focus on market development and client negotiation.

Bachelor's degree in business administration, sales, or a related field.

Chanel offers a comprehensive benefits package, including opportunities for professional development and growth within the company.

Chanel is committed to fostering an inclusive culture that values personal growth and collective progress. The company embraces diversity and encourages applications from individuals who can contribute unique perspectives and experiences.