Chanel Retail Operations Assistant Intern

Paris • France

Tuesday, July 29, 2025

Chanel, a prestigious leader in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the Parfums & Beauté division, the brand is committed to achieving operational excellence and delivering a seamless customer experience across its European boutiques. This division is integral to Chanel's overarching ambition to enhance its retail and omnichannel capabilities.

1. Contribute to various projects aimed at achieving operational excellence in boutiques, including the development of new tools, applications, and processes.
2. Actively participate in gathering field requirements, defining specifications, setting priorities, and following up on project deliverables and pilot initiatives.
3. Facilitate the Retail Operations Parfums & Beauté community by organizing information sharing, best practice exchanges, and coordinating meetings and workshops.
4. Support daily retail operations across European markets by collecting retail team needs, prioritizing and assigning topics, and updating and providing information, procedures, and tools.

1. Bachelor's degree (Bac +4/Bac +5)
2. Fluency in French and English, both written and spoken

1. Strong organizational and detail-oriented skills
2. Proactive approach
3. Excellent interpersonal and writing skills
4. Experience in operations, supply chain, or project management
5. Knowledge of retail and boutique environments is advantageous

Experience in operations, supply chain, or project management is required. Familiarity with retail and boutique environments is considered a significant advantage.

Bachelor's degree (Bac +4/Bac +5)

Opportunity to work at the heart of operations for a leading luxury brand in a dynamic and evolving environment. Collaborate across the entire retail value chain.

Chanel fosters an agile and continuously evolving work environment, encouraging collaboration and innovation across all levels of the organization. The brand values a holistic approach to retail operations, ensuring that strategic visions are effectively translated into operational realities.