Chanel Retail Engagement Assistant Internship

Paris • France

Tuesday, January 14, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of the larger Chanel conglomerate, the brand offers an inspiring work environment where creativity and excellence are at the forefront. Employees are encouraged to contribute to the brand's legacy while embracing diversity and individuality.

1. Coordinate and manage the update of engagement programs for the Watch and Fine Jewelry distribution networks.
2. Create content for onboarding programs and new activities within the Watch and Fine Jewelry sector.
3. Oversee production and coordinate with product and learning development teams.
4. Manage and facilitate Train The Trainer programs for regional teams and internal sessions.
5. Measure and adapt tools based on feedback.
6. Serve as a key liaison with HR for retail and office onboarding content updates.
7. Develop content and monitor Retail Excellence materials.
8. Collaborate with senior project managers to enhance customer care and experience approaches through learning tools.
9. Create and deploy customer care content in collaboration with the Retail Experience team.
10. Contribute to the evolution and excellence of the Education department by ensuring content structure and relevance.
11. Participate in strategizing engagement dynamics for Fashion and Watch & Jewelry teams.
12. Promote the Education department's activities and expertise within and outside the division.

1. Currently pursuing a Master's degree in Communication, Marketing, or Commerce.

1. Strong interest in learning and retail excellence.
2. Project management skills in an international environment.
3. Proficiency in English for both speaking and writing.
4. Knowledge of the luxury retail sector is advantageous.
5. Curiosity, creativity, and autonomy.
6. Adaptability and attention to detail.
7. Excellent interpersonal skills and team integration ability.
8. Proficiency in Microsoft Office Suite: Word, Excel, PowerPoint.

Ideally, candidates should have prior experience in luxury retail sales.

Master's degree in progress in Communication, Marketing, or Commerce.

Interns will gain invaluable experience in a leading luxury brand, with opportunities to work on international projects and develop skills in a dynamic environment.

Chanel fosters a culture of creativity, diversity, and inclusion. The company values the unique contributions of each team member, encouraging a collaborative and supportive work environment where innovation thrives.